For the new year: Bon Appetit
Around the holidays, most of the questions we get are about Christmas cookies and storing leftovers. But this year, we've had another popular query: "What happens now with my subscription to Gourmet?"
On Oct. 5 (a.k.a. G-Day), New York publisher Conde Nast announced that it would shutter the 68-year-old magazine, along with several other popular but less pedigreed publications such as the parenting-focused Cookie.The news shocked the food world (though upon reflection, many of us should have seen it coming). Many of Gourmet's nearly 1 million subscribers immediately began to worry about what would happen with their subscriptions.
From the beginning, Conde Nast told Gourmet subscribers that they would receive the company's other food publication, Bon Appetit, instead. This week, I got a card in the mail confirming that information. The card also made clear that readers can get a refund for what was left of their Gourmet subscriptions.
Still, nearly a dozen readers have contacted us in chats and by e-mail with concerns. Katherine Stevens, for example, told us she had not received any information via snail mail. When she tried to sign up for a new subscription to Bon Appetit, her e-mail bounced back. Twice. When she called a Conde Nast toll-free number, she got a message saying the office was closed "due to inclement weather."
Conde Nast's director of corporate communications, Maury Perl, apologized for any confusion or inconvenience. "If anything, we'd like to make it easier," she said. "There is a bit of a delay." The subscription center is based in Des Moines, Perl added. It was closed because of the huge storms that blanketed the Midwest with snow last week. Perl reiterated: All subscribers will receive Bon Appetit unless they choose to receive a refund or ask for a substitute Conde Nast magazine. The number to call is (800)-234-2046.
-- Jane Black
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