Christopher Newport sends erroneous admit letters to 2,000 students
Updated Friday afternoon with some FAQs from CNU.
Christopher Newport University in Virginia mistakenly sent 2,000 e-mails Wednesday to prospective students, telling them they'd been accepted into the fall class when in fact they had not, the Richmond Times-Dispatch reports.
From the article:
"The e-mails titled "Welcome to CNU!" were sent at about 2:30 p.m. and were followed by an apology at 6:45 p.m. The CNU Office of Admissions is also attempting to contact all students who received the e-mail."
The balance of the university's decision letters will arrive by March 15, the article says.
An Arlington parent described her daughter's reaction in an e-mail to my colleague Jay Mathews.
"Last night my teenage daughter, a senior at Yorktown High in Arlington, squealed with joy when she received an acceptance email from Christopher Newport University, one of her top two college picks," the parent wrote.
"Delighted hugs from parents and siblings came to an abrupt halt five minutes later when she opened a second email that claimed the first had been sent out by mistake to a large group of applicants."
Another parent described the second e-mail as "heart-stomping." She forwarded me both messages.
Here's the top of the first e-mail, framed in pink:
My name is Kelly Scallion and I am your CNU Admissions Officer. I wanted to take this opportunity to personally congratulate you on your admission to Christopher Newport University!!!
And the second:
Earlier today you may have received an e-mail from the Office of Admissions with the subject line "Welcome to Christopher Newport University!" This e-mail was sent out in error. We would like to express our most sincere apologies for any confusion this may have caused.
On Friday, university officials sent me some answers to questions they thought applicants and their parents might ask about the episode.
Unfortunately an employee erroneously included more students from our database than intended. The University administration takes full responsibility for the error, and sincerely apologizes for any distress and inconvenience this has caused. The CNU Admissions Office was alerted to the problem when they began receiving inquiries. We have implemented further quality controls through additional levels of review.
How are students initially contacted when they've been accepted/rejected?
The initial letter of the admissions decision is sent via U.S. Mail. The e-mail was intended as a follow-up, encouraging already admitted students to register for orientation.
How many students apply to CNU and how many are accepted each year?
Approximately 8,000 apply; We plan to admit between 4,000 and 4,200 qualified students. For all admitted students the average high school GPA stands at 3.8, with SAT critical reading and math scores above 1200. We anticipate a freshman class of 1,200.
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Daniel de Vise
| February 24, 2011; 3:42 PM ET
Categories: Admissions | Tags: CNU admission e-mails, CNU mistakenly sends admission e-mails, Christopher Newport University admission e-mails
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