Job Jargon: You're Better Off Unemployed

Yesterday I blogged about the entertainingly overblown language that so many government and business people use. As luck would have it, this morning someone sent me a job listing that perfectly illustrates what I was talking about.

The job is for a position known as a "client advocate." I've added some links to help demystify the jargon in the job description.

Client Advocates (CAs) leverage a combination of technical expertise and their understanding of Program Offices to ensure that the technical needs of the Department are met through EDUCATE

Serve as the front line for customer support and service needs

Support the government counterpart by providing subject matter expertise, technical support and knowledge transfer on issues requiring ED Employee (not contractor) support.

Provide a communication conduit between System Owners and EDUCATE Service Management & Engineering Groups

Advise and assist Systems Owners on Departmental procedures, such as Section 508 Review, Security Vulnerability Testing, Change Advisory Board (CAB) and Technical Review Board

Monitor POC Service Desk Tickets and proactively intervene on high-priority, mission critical or unique requests

Act as the Program Office escalation point for address critical issue with EDUCATE and OCIO leadership

Assist customer in design, planning and implementation of POC specific systems and infrastructure within in EDUCATE

Consult PMO on POC specific needs and operations coordinate and attend meetings with POC; assist project team and POC in defining solutions.

Good luck with your application!