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Amtrak apologizes to MARC riders

Monday MARC delays anger passengers

Maryland official on troubled MARC train

Amtrak released the following statement this afternoon to MARC riders about train delays on Monday night:
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On June 28, the Amtrak-operated MARC Train 538 failed to stop at the Odenton station. Amtrak apologizes to the more than 150 passengers who were inconvenienced by this mistake.

The incident is under review, but it appears the engineer began to slow the train too late and as a result continued past the Odenton station by about three car lengths before coming to a stop. The train was unable to back up into the station due to another train behind it.

Passengers were taken to the next stop--the BWI airport station--where they were transferred to an Acela Express train to take them back to Odenton. Passengers were delayed approximately 30 minutes.

Amtrak President and CEO Joseph Boardman and other senior managers were at the Odenton station during today's morning rush period to apologize to passengers for this error.

Amtrak

By Michael Bolden  | June 29, 2010; 4:15 PM ET
Categories:  Commuter Rail, MARC, Maryland  
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Comments

I would like to know how often Amtrak overshoots the stations.

I boarded an Amtrak train once that stopped past the station - we walked a short distance to where the train came to rest and boarded it there.

It might be a minor technicality -- on a route of fifty miles, what's half a mile here or there? -- but maybe missing the station is a sign that someone in the cab wasn't alert, or duct-taped the dead-man's switch. I would like to know how often that happens. Thank you.

Posted by: amturnip | June 29, 2010 5:56 PM | Report abuse

The comments to this entry are closed.

 
 
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