Metrorail riders get a break on fares
Metro riders got an unexpected break on higher fares for about 12 hours from Monday night until Tuesday morning, after a death on the Red Line set in motion a chain of events that caused fare gates at all stations to revert to early 2010 prices.
After a man jumped on to the tracks Monday evening at Grosvenor-Strathmore Metrorail station, Metro instituted what it calls "Zero Fare," to allow customers to exit the same station they just entered without paying a fare.
"This feature allows customers to exit without a fare being assessed if they determine that they would prefer to find another way to get to their destination," said Metro spokeswoman Lisa Farbstein.
But after the incident ended, all fare gates in the rail system defaulted to the prices that were in place in early 201o, before both the June 27 fare hikes and the 10-cent surcharge that took place in February.
Riders paid lower fares from about 10 p.m. on Monday through 10:15 a.m. Tuesday. "Staff is currently investigating the cause of the problem," Farbstein said. Metro could not immediately provide an estimate of the lost revenue.
-- Ann Scott Tyson
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