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Metro e-Alert users spammed


11:55 A.M. UPDATE:
According to Metro spokeswoman Lisa Farbstein, the transit agency "sent an e-Alert to all subscribers. We do not know which specific subscribers received the spam. Nor do we know if all received the e-Alert letting them know about it."

Original post: Some subscribers to Metro's e-Alert notification system have received spam e-mails instead of service reports from Metro since Sunday, but Metro said on Monday it has resolved the problem.

"A number of e-Alert subscribers tyson.gifhad received multiple messages that at first appeared to be Metro e-Alerts. However, they were spam e-mails," said Metro spokeswoman Lisa Farbstein in an e-mail.

Metro sent an alert to recipients warning them not to open the links, and then changed logon credentials with the vendor that manages the e-Alert subsciptions in order to stop the spamming, Farbstein said.

-- Ann Scott Tyson

Were you spammed? Has it stopped? Post a comment below.

By Michael Bolden  | August 31, 2010; 8:27 AM ET
Categories:  Metro  
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I was spammed and was annoyed that when it started happening on SATURDAY I could not reach anyone at Metro to discuss my privacy concerns and to file a complaint about it. It has NOT stopped. I received one today entitled "Welcome to Heaven" at 9:42 am. This is ridiculous. Also, I was never email/notified by Metro...I had to call them on Monday. Metro still has not said whether or not private info was compromised (cell phone #s, etc).

Posted by: DCJUSTICE | August 31, 2010 11:04 AM | Report abuse

I got multiple spam e-mails in the guise of Metro e-Alerts starting on Sunday, then throughout Sunday and into Monday. I finally just went to the Metro website and unsubscribed because I was a little worried about accidentally getting a virus or whatever via the spam (even though it was obviously spam and I didn't open/click on anything). After I unsubscribed, no more spam, so at least that seems to have worked. I tried to resubscribe this morning after I read here that Metro said the spam issue was fixed, but got an error message when I tried to do so. Don't know if it's related or not - gonna try again later. I was annoyed that it seemed to take a long time for Metro to acknowledge/fix the problem. People were definitely tweeting/talking about the spam issue as early as Sunday.

Posted by: DC84 | August 31, 2010 1:04 PM | Report abuse

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