Thousands must return to Va. DMV
Photographs taken on Aug. 25 could not be recovered because of the outage. As a result, more than 4,000 licenses or identification cards processed that day were not mailed out.
The DMV is sending letters to applicants asking them to return for a new photograph.
The outage was caused by a hardware malfunction at the state's data center near Richmond, resulting in about 228 storage servers, maintained by Northrop Grumman Corp. as part of the largest contract in the state's history, to go off-line. The database was restored Thursday.
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