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DMV error hits some D.C. residents

An undetermined number of District residents stood in line at the Department of Motor Vehicles this week after mistakenly receiving mailed notices that their car and truck registrations had been suspended.

The notices warned of a big fine if they continued to drive, saying the DMV had determined their insurance information was incomplete.

Apparently this was all the fault of some sort of computer glitch. On Wednesday, the DMV issued a statement explaining that.

"Suspension notices were sent in error to some District residents," the statement said. "DMV is aware and is working closely with the Office of the Chief Technology Officer to remedy this issue. Additionally, the DMV will immediately send correction letters to those residents who received suspension notices in error."

-- Ashley Halsey III

By Ashley Halsey  | October 20, 2010; 2:26 PM ET
Categories:  Ashley Halsey III, Commuting, District, Driving, Events, Traffic Safety  
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Comments

Hundreds of people received these letters. I got one on Monday and was perplexed to learn that my registration had been suspended and that I could've been arrested for driving to work. When I got to the DMV Tuesday morning, the line was out the door and many of the people there had the same erroneous letter. To make matters worse, the GS-Nothing clerk tried to blame the notice on my insurance company but could not produce any notice from my insurer that indicated my insurance had lapsed. I had to get a fax from Geico indicating my insurance had never lapsed to clear up the matter. I hope no one was arrested based on this erroneous cancellation. Thanks for wasting half my day, you morons!

Posted by: PepperDr | October 21, 2010 7:14 AM | Report abuse

You have it wrong Dr. Gridlock. I received one of these notices and it was much nastier than you describe. It threatened ARREST AND JAIL TIME if one continued to drive!!! It was also really ambiguous as to what fine I owed for this "offense." It had me really stressed out because my only recourse would have been to go to the DMV in person and attempt to reason with someone who has no ability to do so.

Posted by: Californiadream | October 21, 2010 7:46 AM | Report abuse

I wasted several hours of my time on this fiasco and it caused me a lot of unnecessary stress (calling my insurance, 'walking' to the dmv, and waiting forever in line). The DC DMV owes us a credit on our registration, or something along those lines, and I'm going to submit a request to them. I suggest everyone else affected do the same.

Posted by: obersee | October 21, 2010 1:52 PM | Report abuse

I wasted several hours of my time on this fiasco and it caused me a lot of unnecessary stress (calling my insurance, 'walking' to the dmv, and waiting forever in line). The DC DMV owes us a credit on our registration, or something along those lines, and I'm going to submit a request to them. I suggest everyone else affected do the same.

Posted by: obersee | October 21, 2010 1:55 PM | Report abuse

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