Jerry Jones issues statement on Super Bowl ticket mess
Dallas Cowboys owner and Super Bowl XLV host Jerry Jones has declined to speak to the media but issued a statement about the mess that deprived 400 fans with tickets of seats and prompted an apology and promise of a review by NFL Commissioner Roger Goodell.
Cowboys Stadium was designed with the versatility to be fully capable accommodating the number of seats that were scheduled to be in place for Super Bowl XLV. The stadium configuration was part of the Host Committee bid that was approved by the NFL owners in 2007. The NFL, the Host Committee, the Cowboys, and the City of Arlington worked closely to ensure as safe and as enjoyable experience for as many fans as possible.
The incomplete installation of temporary seats left a limited number of sections unusable for yesterday's game. Manpower and timing issues caused inconveniences to some fans. At the end of the preparations, approximately 400 fans attending the game were not able to watch from those installed seats. We deeply regret their Super Bowl experience was impacted by this error, and we share that responsibility with the NFL. We will also continue to work closely with the NFL in its complete review of Super Bowl XLV.
At the end of the day, the game on the field, and the stadium where it was played, exceeded the high level of expectation that the Super Bowl presents. It was a great game in a great venue, and it was an experience that will begin the process of bringing future Super Bowls to North Texas. Our region displayed the type of tremendous commitment of resources, services, enthusiasm, and hospitality that validates our community as a most worthy home to this wonderful event in the years to come.
Our collective goals all along were to ensure that more than 103,000 people would be able to have an enjoyable game day experience on Super Bowl Sunday while also being a part of an event that ultimately produced the largest television audience for any program ever.
We are very proud of the collective efforts of all of the North Texas communities that worked tirelessly to present this event in a very successful manner. It was an effort that also involved overcoming some challenges presented by Mother Nature that had an effect on not only our region, but millions of people all over the country. In addition, we cannot say enough about the level of help and cooperation the City of Arlington provided us during our Super Bowl planning and game presentation.
There's an apology in there somewhere, even though the NFL, not owners, puts on Super Bowls. The bigger issue is what the problems in Dallas portend. After a week in JerryWorld, Sally Jenkins warns that the game is out of control and must be reined in. Is she right? Is this the year the Super Bowl jumped the shark?
| February 8, 2011; 7:57 AM ET
Categories: Super Bowl XLV
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