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Posted at 5:09 PM ET, 02/ 6/2011

400 fans with tickets find they have no seats for Super Bowl XLV

By Cindy Boren

Updated at 8:24 a.m., Feb. 7

Updated at 7:12 p.m.

Four hundred Super Bowl fans found themselves seatless in Dallas after pregame confusion just hours before the Green Bay Packers and Pittsburgh Steelers were to kick off the game.

Temporary seats in ordinarily open areas at Cowboys Stadium were not in place in time for the fire marshal to okay them and the NFL found it could accommodate only 850 of the 1,250 seatless fans. The NFL said it came up with extra tickets for the soldout events because some members of the Cowboys' and NFL senior staffs turned their tickets in (via Jim Trotter of SI.

"Most of the fans affected will have been accommodated in their seats or relocated to similar or better seats," the NFL in a statement. "Fans who are not accommodated with seats inside the stadium will each receive a refund of triple the cost of the face value of their ticket. We regret the situation."

re: incomplete installation of temporary seats in a limited number of sections: We will conduct a full review of the matter.less than a minute ago via web

McCarthy adds, via Twitter: "The 400 fans we weren't able find seats for were taken inside the stadium to watch game on monitors in North Field Club behind Steelers bench. They also had the option of watching from standing room platforms in each corner of stadium. Also will get 3x face value of cost of the $800 ticket."

Meanwhile, outside the stadium, four of 10 entrance points were closed because of ice that remains on the roof. Six people were injured Friday by falling ice.

By Cindy Boren  | February 6, 2011; 5:09 PM ET
Categories:  Super Bowl XLV  
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