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A Few Things I Don't Know

I'm making one of my periodic attempts to catch up on reader mail, and in the process I'm coming across a lot of questions that I can't readily answer. In some cases, the knowledge needed to answer these queries faded from my brain years ago; in others, I don't and can't use the products or services people are asking about. Here's a short list of some of these topics:

* Windows Millennium Edition and any earlier edition of Windows: Not only do I no longer have access to a computer running any pre-2000 release of Microsoft's operating system, I don't even have a usable copy of any of them. (I'd hoped to install Win 98 in a Parallels Desktop virtual machine, but the CD seems to be damaged.)

* Mac OS 9 and its ancestors: Now that my mom's old iMac has been handed off to charity, I've stopped making even occasional use of these operating systems.

* Fax software: The only time I thought I might need to fax something over the last couple of years -- a credit-card number to reserve a hotel overseas -- I realized it would be faster, simpler and cheaper to call the place via Skype.

* Comcast, Cox and Fios Internet access: Cox and Fios aren't available at my home, and I chose to get DSL instead of Comcast's cable-modem service. (And because I opted not to subscribe to Verizon's DSL, I have no real acquaintance with the software Verizon bundles with its service.)

I will still try to answer questions on these topics, but I have to quiz company representatives and scour online forums and tech-support databases for answers instead of just trying things out on my own computers. Please bear with me in these cases.

I also hope people will understand if sometimes, I can't answer a question at all, lest I wind up neglecting topics that affect a lot more people. I have to prioritize somehow... let's just say that if you're having problems browsing the Web in Mac OS 8 or Windows 3.1, I wish you the best of luck.

By Rob Pegoraro  |  June 19, 2007; 1:18 PM ET
Categories:  The business we have chosen  
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Next: How Dumb Can a "Wizard" Get?

Comments

OK, so I've got this copy of Plan9 from Bell Labs. Any experience running it on a Mac?

Just kidding...

Posted by: wiredog | June 19, 2007 2:31 PM | Report abuse

You have XP right? Then you have fax software.

Posted by: Larry | June 20, 2007 9:28 AM | Report abuse

Well shoot, buddy. What DO you know?

Posted by: Ronnie | June 20, 2007 1:25 PM | Report abuse

Want my W98 CD?

Posted by: HoD | June 21, 2007 12:23 AM | Report abuse

in a recent issue you named sound taxi as example of programs that enable drm removal from protected music. well, one of the things people look for when ordering online is responsiveness of the particular product site to customer needs.

please alert your readers that sound taxi is not at all responsive! the program did not work and froze my computer to boot [pun intended!] when i was able to use the computer again i uninstalled the program; this occurred just hours after i had downloaded and installed it.

i emailed sound taxi twice requesting that my order be cancelled and a third time asking for confirmation of my cancellation request. well, all i got in response is a charge on my credit card for the program.

the site seems to originate in kiev or somewhere in russia, so i have no illusions about being able to fight the charges successfully. what i will do is spread the word to folks i know to avoid the site and cc that email to the site itself [small revenge but it works for me!]

i'm sending this to you for your info and if you pass it on after checking out the site yourself for your readers' info.

inge

Posted by: inge | June 21, 2007 9:47 AM | Report abuse

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