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Faster Forward: August 26, 2007 - September 1, 2007

Apple to NBC: Fine, Take Away Your Downloads

You don't usually see this kind of public truculence in a tiff between name-brand companies, but somebody at Apple sure seems to be sick of dealing with NBC. In a press release issued this morning, Apple says it will stop carrying NBC's shows on the iTunes Store because NBC wanted...

By Rob Pegoraro  |  August 31, 2007; 2:44 PM ET  |  Permalink  |  Comments (27)
Categories:  Video  
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Where Did Your Tech-Support Call Go?

I want to stay on the subject of tech support today. Everybody likes to complain about it, and with good reason. You call for help--with your computer, your cell-phone service, your plane ticket--and you get into the same-old-same-old of hold music, useless suggestions from a script and an unwillingness to...

By Rob Pegoraro  |  August 31, 2007; 9:51 AM ET  |  Permalink  |  Comments (14)
Categories:  Gripes  
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More Laptop Thoughts

I hope today's column and the reviews accompanying it online don't sound like I'm burned out on computers. I have, however, been finding the same faults in laptop computers for a while now. The PC industry can remind me of the worst stereotypes of Detroit automakers -- but instead of...

By Rob Pegoraro  |  August 30, 2007; 2:00 PM ET  |  Permalink  |  Comments (22)
Categories:  Computers  
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Sony Connect, ATRAC Exit the Stage

It's official: Sony's pulling the plug on its Connect music service. Back in June, I'd posted an item here about reports of Connect's demise, reports that Sony denied at the time. Its confirmation arrived early this morning, in the 17th paragraph of a press release announcing a new lineup of...

By Rob Pegoraro  |  August 30, 2007; 10:24 AM ET  |  Permalink  |  Comments (14)
Categories:  Music  
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Revisiting My iPhone Review

Everybody can stop staring at me on Metro: The iPhone I've been carrying around since the end of June is going home to Apple, so the white headphones jammed in my ears will once again connect to a boring old iPod. After spending two months toting around the iPhone, I've...

By Rob Pegoraro  |  August 29, 2007; 10:59 AM ET  |  Permalink  |  Comments (36)
Categories:  Gadgets  
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Yahoo Mail Exits Beta

As of yesterday, Yahoo's free Web-mail service no longer had a "beta" tag adorning its logo. The announcement came a bit over 23 (!) months after the start of Yahoo's public testing of the new mail interface. I like two late changes to the service. Searching for old messages is...

By Rob Pegoraro  |  August 28, 2007; 10:01 AM ET  |  Permalink  |  Comments (34)
Categories:  The Web  
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Microsoft's "Advantage" Malfunctions

The machinery behind Microsoft's "Windows Genuine Advantage" anti-piracy system had a meltdown over the weekend. Some customers found that their paid-for, legitimate copies of Windows failed this test, which Microsoft requires before downloads of many non-security updates. In Windows XP, an incorrect validation failure doesn't have to cause an immediate...

By Rob Pegoraro  |  August 27, 2007; 9:53 AM ET  |  Permalink  |  Comments (28)
Categories:  Windows  
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