"Immediately"? Not So Fast...
Back in May, I wrote a post here about the annoyance of updating Sun Microsystems's Java software. It's smart enough to download and install new versions automatically, but it's too dense to remove old releases afterwards.
At the time, a company spokeswoman assured me that this glitch would be fixed, passing along a statement by Sun software CTO Bob Brewin: "This is a known problem and we are going to be immediately addressing such issues," he said.
Well, now it's August, I've seen a couple of Java updates come along, and I'm still required to clean up after them -- lest I have older, less-secure versions of this software, at 100 megabytes each, cluttering up my Windows PCs' hard drives. (Apple's Java implementation has been free of this defect.)
I e-mailed Sun spokeswoman Terri Molini yesterday morning asking for comment but she has not yet replied. So I can only guess what the real story is.
Look, I know it can take time to finish and debug a new release, especially one that has to function on just about every variety of Windows system in use today. But that's why the English language has words and phrases you can use instead of "immediately," "with all deliberate speed," "by the end of August," "in our 7.0 release," "when we feel like it," "if we actually make a profit this quarter" and so on. Which one applies here, Sun?
(I'm beating up on just one company here, but the software industry in general has a bad habit of making promises to fix one feature or another, then never fulfilling those pledges or taking far longer to do so than any reasonable observer would expect. I'd be a lot more understanding if developers, instead of tossing out bland assurances of future improvements, would just say "we're not going to do that" and offer a coherent explanation for their decision.)
Posted by: DLD | August 7, 2007 11:11 AM | Report abuse
Posted by: wiredog | August 7, 2007 11:27 AM | Report abuse
Posted by: Cate | August 7, 2007 11:35 AM | Report abuse
Posted by: MAW | August 7, 2007 11:53 AM | Report abuse
Posted by: Mike | August 7, 2007 11:59 AM | Report abuse
Posted by: umm.huh | August 7, 2007 12:34 PM | Report abuse
Posted by: Rob Pegoraro | August 7, 2007 12:37 PM | Report abuse
Posted by: Mike | August 7, 2007 1:18 PM | Report abuse
Posted by: Mark R | August 7, 2007 10:16 PM | Report abuse
Posted by: TTP | August 8, 2007 12:40 AM | Report abuse
Posted by: DLD | August 8, 2007 9:22 AM | Report abuse
Posted by: DSL | August 8, 2007 10:55 AM | Report abuse
Posted by: Cate | August 8, 2007 11:19 AM | Report abuse
The comments to this entry are closed.