Faster Forward: August 17, 2008 - August 23, 2008
Timing Is Something: PR and Tech Reviews
Yesterday, some other newspapers' tech columnists reviewed Microsoft's Photosynth site, a free Web service that generates interactive, 3-D panoramas from photos you upload. When I saw those reviews, my first thought was "hmm, perhaps I should have gone with a Photosynth piece myself." Microsoft had given me every opportunity to...
By
Rob Pegoraro
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August 22, 2008; 9:53 AM ET |
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The business we have chosen
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"Deep Packet Inspection" Means Deep Trouble
Today's column digs into "deep packet inspection" -- an ongoing, automated, detailed inspection of your online traffic conducted to gain a better idea of your interests and to display ads that better match those interests. My colleagues have been following this issue for a while -- see, for example, Ellen...
By
Rob Pegoraro
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August 21, 2008; 10:14 AM ET |
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Gripes
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The Web
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Survey: Apple, Google Gaining in Customer Satisfaction
One of my favorite ongoing research projects, the American Consumer Satisfaction Index, released its latest quarterly findings yesterday. Like earlier studies conducted by this project of the University of Michigan's business school, the ACSI queries customers to find their likes and dislikes in a few selected industry sectors each quarter....
By
Rob Pegoraro
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August 20, 2008; 11:27 AM ET |
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Recommended reading
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The business we have chosen
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More Contrition, Less Communication From Apple
The groveling continues: Subscribers to Apple's glitch-prone MobileMe service will get a free 60-day extension of the service. The company announced the move in an e-mail to subscribers: We have already made many improvements to MobileMe, but we still have many more to make. To recognize our users' patience, we...
By
Rob Pegoraro
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August 19, 2008; 12:12 PM ET |
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Mac
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Music Biz *Still* Trying to Kill Web Radio
If you're a fan of new music and easily offended by corporate thuggishness, you may not want to read my colleague Peter Whoriskey's story from Saturday's paper about the possible demise of the Pandora Web-radio service. This is only the latest chapter in a sad saga that's been dragging on...
By
Rob Pegoraro
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August 18, 2008; 10:49 AM ET |
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Gripes
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Music
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