PostPoints tips: Ease holiday tech troubleshooting
Few family gatherings these days seem complete without a "can you take a look at the computer?" request from a host to a guest. If you, as a guest, frequently find yourself asked to provide that tech support, remember to pack two extra things in your luggage--a spare, high-capacity USB flash drive and a spare HDMI cable. Use the first to carry copies of any large, recent system patches, then back up your host's most important data; the second can come in handy if any relatives get any new high-definition video equipment but (a not-uncommon occurrence) forget to buy the cable for it. If, on the other hand, you'll be the person asking for help, you can do tech-savvy relatives a favor by locating your original software CDs or DVDs and leaving them next to the computer, in case any of those programs need to be reinstalled.
December 22, 2009; 9:02 AM ET
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