PostPoints tip: Ask me questions in public
This is a busy time of year for me, between gift-guide coverage, planning for the Consumer Electronics Show just after New Year's, and my own holiday errands. And yet this is also the time of year I'm most likely to get questions from readers that require prompt answers. You can help by asking me not in e-mail, but on a public site--ensuring that other readers can see my response and, just as important, that search engines can find it too. The easiest option is my Web chat, which should happen every Friday through Dec. 17. Another is comments on my blog; I check in on comments threads when I can. Two others lie outside the Post. You can send me a question on Twitter (twitter.com/robpegoraro), where I not only share my notes as I'm working on stories but also respond to readers. Or you can post a query on my public Facebook page (facebook.com/robpegoraro), where I can reply at greater length than Twitter's 140-character limit permits.
One other tip, wherever you may ask a question: Please take a moment to see if I haven't already covered the topic. I don't know of anybody else with my surname writing about consumer technology, so a Web search along the lines of "Pegoraro [insert tech issue here]" should turn up anything I've written lately about that subject.
Meanwhile, in case you missed it:
* Help File covered a wayward AVG anti-virus update that left some Windows 7 PCs unbootable and suggested two programs to watch Windows Media Video files or streams on a Mac.
| December 6, 2010; 5:45 AM ET
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