Network News

X My Profile
View More Activity

VA Launches New Site for Returning Vets

By Ed O'Keefe

The Department of Veterans Affairs launched a new Web site today aimed at informing recent veterans of military operations in Afghanistan and Iraq about the benefits available to them upon their return. The new site is the department's first big embrace of Web 2.0 and builds on its presence on Facebook, YouTube and Second Life.

The site's wording and layout tries to make the site as easy-to-navigate as possible for veterans and their families. A "How do I get help?" page states questions and answers in clear English and prominently posts related telephone numbers. It also posts frequently asked questions, including "I don't feel like myself since I came home from Afghanistan. Is this normal?" with links to answers and resources.

Perhaps most critically, the site welcomes veteran feedback and will eventually link to veterans' personal blogs.

"We are their VA, so we are eager to provide a forum for Veterans to discuss their lives," said Dr. Gerald M. Cross, VA's principal deputy undersecretary for health.

Visit the site at (acronyms for Operation Enduring Freedom and Operation Iraqi Freedom).

By Ed O'Keefe  | April 20, 2009; 5:10 PM ET
Categories:  Administration, Public Service  
Save & Share:  Send E-mail   Facebook   Twitter   Digg   Yahoo Buzz   StumbleUpon   Technorati   Google Buzz   Previous: Trimming the Federal Fat, Part One
Next: State Dept. Hosting High-Tech Execs in Iraq

No comments have been posted to this entry.

The comments to this entry are closed.

RSS Feed
Subscribe to The Post

© 2010 The Washington Post Company