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USA.gov's redesign to promote interaction

By Ed O'Keefe

By The Post's Ylan Q. Mui:

The USA.gov Web site, which serves as a virtual front door for thousands of citizens accessing government services, is undergoing a comprehensive redesign to encourage more public interaction.
The General Services Administration, which runs the site, has already installed new search tools that are 10 times as fast as the old ones and that suggest popular phrases as users type in keywords, said Dave McClure, associate administrator of the GSA's Office of Citizen Services and Communications. He added that searches have increased on the site since the new tools were implemented.

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By Ed O'Keefe  | April 28, 2010; 9:30 AM ET
Categories:  Agencies and Departments, From The Pages of The Post  
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