Metro Discusses Bus Service Changes
I talked with Jim Hughes, Metro's chief operating officer for operations support, about the two issues bus riders have been raising concerning the many service changes that take effect on Sunday: They didn't know about them and they don't like them.
He doesn't dispute what some people have been saying about getting caught by surprise, but Hughes and other Metro officials note that this is the end of a lengthy process that involved public hearings about the schedule changes and approval by the Metro board as part of the budget that took effect in July.
He said the transit authority intended to have notices posted in all buses and brochures available to riders, but acknowledges that this might not have been completely successful. Notices also were posted in the bus garages to alert drivers and other transit employees.
Here's a link to the brochure that describes the impact of all the changes. (Scroll down that brochure to make sure you actually see the details of the changes in each jurisdiction.)
Metro looked at ridership statistics to decide what it could do within its budget to enhance service, Hughes said. It picked out underperforming routes, based on ridership statistics, and saw ways to transfer those resources to other routes that were crowded, or where the schedules were a mess. So financially, those subtractions and additions were a wash.
But Metro also was able to budget about a million and a half dollars extra in this year's budget to improve service. That investment also is reflected in the changes that occur next week.
The changes are distributed throughout the region. If you're thinking about transportation politics -- and it's always fair that you should be -- it doesn't look to me like any one jurisdiciton comes out ahead of the other in the overall addition and subtraction.
Posted by: McLean | September 21, 2006 8:05 AM | Report abuse
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