Report on Yellow Line Incident
I promised during Monday's Live Online discussion that I'd try to learn more about a morning incident on Metro at Pentagon Station, and Metro spokeswoman Candace Smith was able to get back to me later in the day.
First, here's what the questioner said during our discussion:
"I am concerned about an incident that happened this morning on the Yellow Line. A women who appeared sick passed out in one of the cars while we were stopped in the Pentagon Station. We pressed the emergency call button and notified the train operator, but he still attempted to close the doors and move on. We held the doors open, and eventually through the passengers waiting in the platform, the operator got the message to stop. We told the train operator and as many WMATA employees we could find that there was an emergency, and at least two people on the train dialed 911.
"During the entire time we sat on the platform, no emergency responders who could administer first aid showed up. This was about five to seven minutes. WMATA employees carried her off the train, but I didn't see any paramedics or health professionals."
Candace Smith gave this account from Metro's side:
The train pulled into the station at 8:03 a.m. and left the station at 8:11. The train operator called for medical assistance at 8:05 and paramedics arrived at the station at 8:10 a.m. The train operator may not have at first clearly heard the first call for help through the emergency intercom as she or he was likely away from the console and monitoring the platform through the cab window. This is standard operating procedure. The passenger was taken to the hospital by medical personnel.
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