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Red Line Service Disrupted

UPDATE: Metro says power was restored and service resumed at 7:29 a.m.

Metro is reporting a disruption between the Dupont Circle and Woodley Park-Zoo/Adams Morgan stations on the Red Line in both directions due to a loss of rail power. Shuttle service has been requested between the Farragut North and Van Ness-UDC stations.

Metro spokeswoman Lisa Farbstein told the Associated Press that 75 passengers who were aboard a Shady Grove bound train when the outrage occurred were led back to the DuPont Circle station by Metro employees. Farbstein says the passengers were led along the safety catwalk and have since boarded buses to unaffected stations.

Farbstein said maintenance crews are trying to find out what's caused the power outage.

By Kyle Balluck  |  November 16, 2006; 8:04 AM ET
Categories:  Metro  
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I went down to the Dupont Circle Platform at 6:10 am today to go north to medical center. First we were told to go up to the street to catch a bus to Van Ness - no directions about where the bus would be. Once we are on the street, another metro official informed us that the problem had been fixed, please go back down to the platform. Once back on the subway platform, we were informed that the problem had not been fix. By this time a sea of people were still waiting for a bus. Once the bus came and took us to Van Ness, I'd say several thousand people were waiting for buses at Van Ness to take them south to Dupont and downtown. Meanwhile once on the platform at Van Ness, another train from the north arrived, depositing 1500 people on the platform to join the multitudes already waiting for buses on the street.

Metro needs to work on it's communication plans and see if its possible to have a better evacuation plan. It makes me shudder what will happen if there is ever a terrorist attack on metro - most passengers would have no idea how to quickly evacuate because all metro asks us to do is to keep an eye out for suspicious packages.

Posted by: John D | November 16, 2006 7:51 AM | Report abuse

I was on the train at Grosvenor at 6:05am. When we were let out at Van Ness, there was a good crowd (a couple of hundred) on the street with not a bus in sight.

I grabbed a cab with 2 other people. Got charge $11 to be dropped at Farragut North while the cab took the other 2 to Union Station. Probably got ripped off by the cab driver but at least I didn't have to wait in the crowds for a bus.

Metro, the easy way in. HA!!!!

Posted by: Anonymous | November 16, 2006 8:07 AM | Report abuse

When our train got to Van Ness, we were told to get out--that our train would be the test train, so no passengers allowed. That was at 7:40, NOT 7:29. The following train (at 7:45 or so) was too crowded to get on; I did manage to squeeze on to the next one.

There was no mention of this problem on the radio traffic reports. The annoouncement made in Shady Grove station was too garbled to catch more than "Dupont" and "regret". The train operator was somewhat easier to understand, but the volume was very low. I knew better than to believe the "shuttle bus service available" line.

Posted by: red_line_rider | November 16, 2006 2:01 PM | Report abuse

How hard would it have been for Metro to put up signs at the exits this morning directing us Ballston--Clarendon riders who weren't able to use smart trip cards/farecards when entering?

Apparently that's beyond them.

Posted by: MS | November 16, 2006 2:35 PM | Report abuse

"...aboard a Shady Grove bound train when the outrage occurred..." Ha! Good typo!

Posted by: tjd | November 17, 2006 4:34 PM | Report abuse

Come to Tokyo where mass transit works, even with more people than Washingtonians can imagine.

Posted by: Douglas | November 20, 2006 10:34 PM | Report abuse

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