Transit Riders Invited to Metro Workshop
Metro and its Riders Advisory Council will hold a workshop tonight at 7:30 during which people can comment on improvements they would like to see in Metrorail service. The session will be on the Lobby Meeting Room of Metro's headquarters, 600 5th St. NW.
The riders council, a group of people drawn from across the region that Metro serves, could benefit from your experiences with the trains and buses. Also, the more people who contribute suggestions, the more credibility the council has in getting Metro to pay attention to the ideas.
You can get to Metro's downtown headquarters by train or bus: It's near the Gallery Place-Chinatown or Judiciary Square stations on the Red Line, and Gallery Place on the Yellow and Green lines; also, Metrobus routes D1, D3, D6, P6, X2, 70, 71, and 80 will get you there.
You can stay in touch with Metro's public meetings -- whether it's the riders council or the board of directors -- by checking Metro's online calendar.
Metro also does a series of Friday afternoon online chats with some of its top officials. Here's a link to last Friday's chat with General Manager John Catoe and spokeswoman Lisa Farbstein.
One thing Farbstein noted during that chat, speaking of public comment, is that if you have a complaint about the performance of a bus driver, as one chat participant did, call 202-637-1328 with the time, date, location and bus number so that Metro can follow up with that driver. I plan to talk more about Metro's complaint process in an upcoming Dr. Gridlock column, so if you've got a thought for me on that, please share it here.
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