Foggy Bottom Escalators Out -- Again
Dear Dr. Gridlock:
I have worked for over eight years near the Foggy Bottom Metro station, and I use it every weekday. For months now at least one and often two of the three escalators at Foggy Bottom have been inoperative.
Since there is a large amount of both "up and down" traffic during the evening rush, what is now frequently happening is that only one stationary escalator is open -- with folks lining up on 23rd Street for nearly a block both north and south to gain access to the station.
Thus it takes 10-15 minutes just to get into the station. This is intolerable, especially as we are approaching the winter. Metro needs to get off the dime and work this problem 7/24 until it is fixed. I can hear the excuses now -- lack of funds, lack of skilled workers, lack of parts, etc.
That does not cut it. In my travels I note that other rail systems in other parts of the country and Europe have many escalators and do not have these problems. I only hope someone at Metro is listening.
Michael A. Foughty
For the past two months, the escalators at Foggy Bottom have been among the top five transit service complaints I've been hearing about.
Right now, two of the three escalators between the street and mezzanine are out of service. In a situation like that, Metro usually stops the working escalator and turns it into a stairway.
One of the two out of service escalators has been undergoing a major and very lengthy repair. It is scheduled to go back into service on Friday. The other is undergoing some shorter term safety repairs and is scheduled to go back in service on Wednesday. An escalator between the mezzanine and the platform is also out of service for major repairs and scheduled to return on Monday.
Foggy Bottom has lots of riders and only one exit. Another one could be built, but it will cost us.
December 16, 2008; 9:36 AM ET
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Posted by: nocando | December 16, 2008 4:32 PM | Report abuse
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