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Metro Tweets About Delays

This began to become plain during the worries about traffic on Inauguration Day: Many of our transportation departments are looking for ways to reach travelers fast, using new technologies including Twitter and Facebook.

Recently, Metro and VRE launched pages on Facebook to interact with riders. (This is a link to the Metro Facebook page. It's got 2.465 fans. This is a link to the VRE Facebook page. A much smaller operation than Metro, it's got 232 fans.)

Today, Metro announced that rail riders can sign up to receive tweets on their cell phones to tell them, in 140 characters or less, what's gone wrong on their line.

Sample message provided by Metro: "Blue-Orange: Expect delays to New Carrollton and Largo Town Center due to emergency track maintenance at Cheverly station."

To sign up, go to The service is free to Web users, but people who use SMS may incur text messaging charges from their phone services -- and who knows how those rail delay messages will pile up.

This doesn't cancel out Metro's e-mail alert system, which many people now use. If you don't, you can sign up for it at this link on Metro's Web site.

We do Twitter, too. You'll find the link at the top of this posting. Do you find this sort of thing helpful, or is it just racking up charges on your phone?

By Robert Thomson  |  March 25, 2009; 12:08 PM ET
Categories:  Metro , transit  
Save & Share:  Send E-mail   Facebook   Twitter   Digg   Yahoo Buzz   StumbleUpon   Technorati   Google Buzz   Previous: Riders Challenge Bus Service Cuts
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absolutely helpful! yours is one of the only non-personal tweets I get sent to my phone.

Posted by: rmscher1 | March 25, 2009 3:29 PM | Report abuse

To clarify, Twitter isn't just a SMS alert service. You can subscribe to a feed and choose not to get Twitter messages sent to your phone, and instead browse your Twitter subscriptions via Twitter's Web site, on your mobile phone, etc.

Personally, I don't have any Twitter feeds sent to my phone, incurring charges; I keep up with it via a desktop client (Twhirl) and my iPhone. And I do find it quite useful -- including Dr. Gridlock's feed, which has alerted me to many a morning Orange Line delay.

Posted by: alykat | March 25, 2009 8:58 PM | Report abuse

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