Metro Launches Campaign on Priority Seats
The type of letter I get most frequently on a transit topic: The problem of eating or drinking on board Metro trains. The second most frequent: The problem of making the priority seats available to people who are elderly or disabled.
On the latter issue, There are new, more visible signs highlighting the priority seats at the centers of the cars. There were signs above those seats already, but these new ones are in a lower, more attention-getting position.
Metro says it also is placing ads inside the train cars and the stations and making announcements about the need to give these seats to elderly or disabled people. (We don't have to wait for them to ask. Some are reluctant to do that. Some tell me that when they do, the seated person will look them up and down before deciding whether they qualify for the seat.)
At some downtown stations today, riders will see Metro staff handing out brochures with tips about being courteous to fellow passengers and the use of the priority seats. Doesn't seem like we should need that, but experience suggests we do. Here's an online version of that brochure. You can see the new signs in a picture, too.
May 18, 2009; 9:30 AM ET
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