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District residents urged to call 311 if roads aren't plowed by the end of the day

Update, (4:55 p.m.): District officials say the snow emergency is still in efftect, but did not provide an estimate for when it will be lifted. In some cases, crews are using trucks traveling side by side to clear more area with one pass, DDOT said.

Original post: John Lisle, spokesman for the District Department of Transportation, said the main roads in the city are in "great shape," and the city hopes to get plows onto all residential streets today.

"The weather is cooperating today and our crews are making great progress," he said. "For sure, all of the main roads will be clear by Monday morning."

He said a lot of the roads are wet and, with the possibility of refreezing, crews were trying to prepare for that, and to prepare for the Monday commute.

"The thing we need to do is to make sure the outside lanes [on main streets], where the snow has been piling up, are cleared before rush hour," he said. "That's what we're focusing on, getting the shoulders clear."

But the goal is to have residential street "plowed within 24 hours of the end of the snow."

"We're telling people we should get there today, and they should call 311 by the end of the day if we haven't, and a crew will be sent out.

But, Lisle said, one of the biggest challenges still is ahead.

"It's going to be tough for residents to dig their cars out," he said.

By Michael Bolden  |  December 20, 2009; 2:14 PM ET
Categories:  Advisories , highways  
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Just called 311 at 7PM and the recording says they're not taking any requests for plowing residential streets. Our street hasn't been plowed - we live just off U Street NW. Residents have been struggling all day - digging out of a parking space, then getting stuck in the middle of the street and having to dig out again.

How about doing some actual reporting, Transportation Team...this is bogus PR for city.

DDOT: I know it's a historic event and can accept that the city is stretched...but don't hold out false promises.

Posted by: tinkbb | December 20, 2009 7:21 PM | Report abuse

This is only a "historic" event because it happened in December. Fact is, the area gets heavy snow every 5 years or so, and the various Departments of Transportation have zero clue how to handle it.

24 hours should be the standard to plow every street. EVERY street. Anything more than that is a disgrace.

Posted by: afsljafweljkjlfe | December 20, 2009 11:38 PM | Report abuse

tinkbb, how is this the Washington Post's fault at all?

The Transportation Team reported what the city said; there really isn't much more to it, is there?

Posted by: vwallace | December 20, 2009 11:39 PM | Report abuse

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