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Again: escalators out at Bethesda

[9:15 a.m. update: Riders should find a working escalator at the Bethesda entrance now.]

Metro reports that all entrance escalators are out of service at the Red Line's Bethesda Station because of a mechanical problem. Shuttle bus service has been requested. The station remains open, Metro says.

Maybe Metro should send out advisories when the Bethesda escalators work. That seems to be the more unusual situation. Two of the escalators between the mezzanine and the station entrance are undergoing major repairs. Metro says one is scheduled to be back in service by the end of January. The other is due back by about Feb. 13. Another is just busted and needs fixing immediately.

Here's a copy of a note I got from a Metro rider during an online chat on Jan. 11:

Bethesda, Md.: Metro relies on some extremely long escalators. One might think that they would place a priority on ensuring that these escalators are ALWAYS operational, at least one in each direction. However, both in the morning and evening today, and once earlier in the week, there were no operational escalators at the Bethesda station, which by my count has 172 "steps".

Making matters worse the other day, people were walking down the escalator that people were walking up (i.e., walking down both). This made it tough to go up, as a lot of people stopped to catch their breath, but you could not pass them because people were galloping down the escalator. Needless to say, there was not a Metro employee in sight to direct traffic.

The elevator line is likely to get long in a hurry. The station is very busy during rush hours.

By Robert Thomson  |  January 25, 2010; 8:26 AM ET
Categories:  Advisories , Metro  | Tags: Dr. Gridlock, Red Line delays  
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Why do these escalators constantly need repair? And why does it take so long?

Posted by: troy5 | January 25, 2010 9:21 AM | Report abuse

There was no down escalator all weekend. With the humid weather, and the ever present greasiness on the floor that seems to be part of the Bethesda station, the escalator was dangerously slippery. The situation at Bethesda is not just a continued inconvenience, it's dangerous.

Posted by: andyinbethesda | January 25, 2010 10:18 AM | Report abuse

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