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Orange Line delays leave platforms crowded

Monday night it was the Red Line. Tonight, the Orange Line is taking it on the chin. Trains malfunctioned at Landover and later at Rosslyn. Both of those problems have been resolved, but riders have been venting about the crowding along the line. There have been delays in both directions.

metro man was typical: "Late due to random stops, and long boarding times at crowded stations." And earlier, "the train is at capacity. Can we close the doors now?" (Good luck, metro man.)

Or this from the collection on unsuckdcmetro: "Rosslyn is a mess. Never seen it this bad."

This link will take you to a Twitter photo of the scene on the Rosslyn platform.

Red Line review
Earlier today, Metro spokesman Steven Taubenkibel was giving me some additional information about the problems Red Line riders encountered on Monday night.

At 6:24 p.m. Monday, he said, a six-car Red Line train at Gallery Place experienced a door malfunction on its way toward Shady Grove. The train operator could not get the doors to close. As a result, the train everyone had to get off.

Some of you may have seen that empty train go through your downtown station and wondered why. That was the train with the door problem.

Taubenkibel said the incident at Gallery Place lasted only eight minutes. But a rush hour problem like that takes a long time to clear up. Passengers wound up with a long wait on the platforms at Metro Center, Farragut North and Dupont Circle to Shady Grove.

Because of the jam downtown, Metro terminated a couple of trains at Dupont Circle and Friendship Heights and sent them back to Shady Grove. Taubenkibel said Metro managers are doing an after-action review regarding rider complaints about the lack of announcements and about whether it helped or hurt to send those trains back to Shady Grove.

Metro Resources:  Riding the System  |  Trip Planner   |   Map  |  Post Coverage

By Robert Thomson  |  January 5, 2010; 6:01 PM ET
Categories:  Metro  | Tags: Dr. Gridlock, Metrorail, Orange Line, Red Line  
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Comments

I was on that red line train that "malfunctioned" at Gallery Place last night. The worst part of it all is not that the train was offloaded, but the conditions under which it was forced to. I waited 11 minutes at Union Station to get on this train. It was close to empty when it arrived at the station, but considering the absurd wait time, it was almost at capacity by the time we pulled away. Presumably, riders waiting on the platform at Gallery Place had a similar wait time. Combine this with an eight minute (I am convinced it was longer than this) charade of the open door-close door game, and that's almost 20 minutes worth of commuters trying to fit on the platform. Imagine the picture when the train was offloaded, already carrying hundreds of passengers! It was obscenely dangerous; any sudden movement could force someone off the edge and down onto the tracks. What I would like to know is why we had to wait so long between trains? Surely if the trains were running 5 minutes apart like they were supposed to, this would not have been an issue.

Posted by: mariamclemore | January 5, 2010 8:19 PM | Report abuse

How about when they have a half dozen metrocrats standing around on the platform with notebooks, they use them to pull the door jammers off the trains?

Posted by: member5 | January 6, 2010 12:50 PM | Report abuse

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