A look at Metro's escalators
[This post has been updated]
We frequently hear complaints from readers about Metro's operation--or lack thereof--of its aging escalators. Commuters often find that one or more in a station is out of order, and that to make it worse, station managers haven't ensured that the remaining ones are running in a manner most conducive to the flow of rush-hour traffic.
The Post's Ann Scott Tyson recently detailed the problems in a March 19 article. Metro Interim General Manager Richard Sarles announced May 4 that the agency is bringing in consultants to review the problem.
The Post will check in from time to time and take a look at whether performance is increasing or getting worse. As of today, Metro reports that 60 of its approximately 588 escalators--more than 10 percent--are not functioning, in addition to 12 elevators.
The stations with the most broken transporters are Pentagon (5); Van Ness-UDC, Gallery Place-Chinatown, and Franconia-Springfield (4 each), and Friendship Heights, Federal Center SW, L'Enfant Plaza, Bethesda and Metro Center (3 each).
Thirty-three outages are reported to be because of unexpected breakdowns; 9 are out because of safety work orders; 9 are out for modernization, with several not expected to re-open until July; 7 are at this moment intentionally toggled to 'walk' mode; 6 are down for major repairs, with one at Pentagon out since September; and two are out for inspection.
What do you think: How is Metro doing at maintaining its escalators; choosing appropriate times to take them down for maintenance; and managing operations when stations are functioning at less-than-full elevator and escalator capacity?
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