Get There Archive: Metro
Metro issues statement on SmartBenefits
The transit authority issued a formal announcement Monday confirming the news that had trickled out Wednesday and Thursday: The changes in the SmartBenefits program have been postponed. SmartBenefits seminars that were to have explained the changes to confused employers so they could explain them to their confused employees have been canceled. "Federal and private employers will receive formal notifications of any further changes," the Metro statement said. The transit authority is asking the IRS for a year's extension on implementing the new system for giving out and monitoring the benefit money. While Metro did the right thing in postponing the changes that baffled many thousands of SmarTrip card users, this whole episode was just plain weird....
By
Robert Thomson
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November 23, 2009; 5:19 PM ET |
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Metro
| Tags: Dr. Gridlock, SmarTrip, SmartBenefits
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Lengthy repairs for Dupont Circle escalators
Hi, Dr. Gridlock: What up with the Dupont Circle north entrance escalators? Only one of the three has been functional for like a million years (okay, a month and a half). Travis W. Montgomery The District There are always some broken escalators in the Metro system, but the ones I'm getting the most complaints about right now are the unmoving moving staircases at the Q Street NW exit for the Red Line's Dupont Circle Station. This is a heavily used station on Metro's most heavily used line. Relatively few people want to walk up these escalators, even when they're working.The ride up is quite lengthy, giving passengers plenty of time to scan the lines from Walt Whitman etched on the vertiginous heights at the station's mouth. So when more than one escalator is out -- as has been the case for over a month -- thousands of people notice. In...
By
Robert Thomson
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November 23, 2009; 8:06 AM ET |
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Metro
| Tags: Dr. Gridlock, Dupont Circle, Metrorail, Red Line, escalators
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Metro to postpone SmartBenefit changes
The changes that would have affected transit benefits for many thousands of riders will be delayed for a year, according to Metro officials. The revisions, which caused widespread confusion among riders and among the employers responsible for administering the benefits, were to take effect in January. Metro General Manager John B. Catoe Jr. had signaled that the transit authority was rethinking whether to go ahead. During an online chat Nov. 6 on Metro's Web site, he said: "Over the past couple of weeks, we have heard a lot of comments from customers about this change in SmartBenefits. I've decided that we need to rethink the changes that we are making." This morning, the iMetro blog reported that Catoe had said at a Wednesday night meeting in Prince George's County that the changes would be postponed. The transit authority said the changes were necessary to comply with IRS guidelines on how...
By
Robert Thomson
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November 19, 2009; 11:15 AM ET |
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Metro
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transit
| Tags: Dr. Gridlock, SmarTrip, SmartBenefits
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See Veterans Day transit schedules
Metro has put out a roundup not only of its schedule for Wednesday but also of the various transit systems around our region. See that schedule here. This is Metro's own schedule for the Veterans Day holiday: -- Metrorail will operate on a modified Saturday schedule (5 a.m. to midnight). -- Metrobus will operate on a weekday schedule. -- MetroAccess will operate on a Saturday schedule (5 a.m. to midnight).-- Parking at all transit authority-operated lots will be free. -- Reduced transit fares will be in effect all day. -- Bicycles will be allowed on Metrorail. Metro managers say they are reviewing whether they need to modify some of the holiday service schedules. Thanksgiving, Christmas and New Year's are among the easier ones. Most people have them off. Columbus Day and Veterans Day are more difficult, because some people are off and some work. Do you think there's too much...
By
Robert Thomson
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November 10, 2009; 2:44 PM ET |
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Events
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Metro
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transit
| Tags: Dr. Gridlock, holiday schedules
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Today's read: Senators call for Metro investigation
They want federal probe of potential safety lapses. And Metro board Chairman Jim Graham said the transit agency's safety chief was "out of order" when she denied access to the monitors from the Tri-State Oversight Committee, who sought to ensure that Metro was following worker safety rules. (Lena H. Sun and Joe Stephens) Walking in Washington. Cities that came of age in the post-World War II era, when the car was king, are far more dangerous places to walk than Washington, says a study by Transportation for America, an advocacy group. Boom areas including Orlando, Tampa-St. Petersburg, Houston, Atlanta, Las Vegas and Phoenix ranked among the 20 worst for walkers. Cities of the horse-and-buggy era are better places for traveling safely on foot. (Ashley Halsey III)...
By
Robert Thomson
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November 10, 2009; 7:29 AM ET |
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Metro
| Tags: Dr. Gridlock, Today's Read
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Catoe comments on SmartBenefit changes
Metro General Manager John B. Catoe just finished his noontime chat on Metro's Web site, and it included this interesting comment about the planned changes in the SmartBenefits program. Catoe says he's heard plenty of rider questions about the changes, and "we need to rethink the changes that we are making." Arlington, VA: Good afternoon - I have a question regarding the upcoming changes to SmartBenefits. Do we know yet what will happen to the current balances on our SmarTrip cards? For instance, if I have a $100 balance on the card beginning Jan 1, what "purse" will that money go into?Thank you! Reply [from Catoe]: Hi Arlington. I see a few questions about SmartBenefits here in the queue. Over the past couple of weeks, we have heard a lot of comments from customers about this change in SmartBenefits. I've decided that we need to rethink the changes that we...
By
Robert Thomson
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November 6, 2009; 1:10 PM ET |
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Metro
| Tags: Dr. Gridlock, SmarTrip, SmartBenefits
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