Update: Staff Courtesy Improves
I can't help noticing the complete and utter turnaround in the professionalism of the Nationals staff in most every aspect of contact with the public.
A good friend and I went to the Phillies game Tuesday night, and it was his first time actually using his season tickets (20-game plan). The person sitting beside my friend was a season ticket holder as well, and we found him to be rather obnoxious. My friend decided he didn't want to sit next to this guy for the rest of the year, so he went to Guest Services where he was directed to Ticket Services. Not only were they more than accommodating in changing our seats for the night, they gave us more than enough information on how to change them for the entire season.
We did not want to miss more of the game, however, so my friend planned to change the rest of them yesterday. I remain awestruck at just how professional and courteous the staff was in defusing what was a most unpleasant situation.
Please email us to report offensive comments.
Posted by: anonymous wordsmith | May 22, 2008 8:48 AM
Posted by: Boris | May 22, 2008 10:30 AM
Posted by: Lame | May 22, 2008 11:56 AM
Posted by: show some appreciation | May 22, 2008 1:22 PM
Posted by: John | May 22, 2008 2:48 PM
Posted by: (419+1)*0 | May 22, 2008 5:57 PM
Posted by: wskyrnr21 | May 25, 2008 8:19 AM
The comments to this entry are closed.