Archive: Stadium Staff

Thanks, Pretzel Guy

Just a quick "thank you" to the popcorn / pretzel guy working behind Section 238 last week (he declined to give his name, saying he was "just doing his job"). Your good service is appreciated....

By Washington Post staff | July 14, 2008; 03:49 PM ET | Comments (0)

The Flogging Will Continue ... Part 2

Wasn't it just spring? Didn't we just have a bright, new season ahead of us? Weren't the concessionaires nice? I try to be positive, despite the climbing temperatures, the growing belly and the team's win-loss record, but I can't help but wonder where our happy-to-serve-you concessionaires went. You know ......

By Washington Post staff | June 30, 2008; 11:37 AM ET | Comments (17)

The Flogging Will Continue Until the Losing Stops

This weekend, I finally caught a game with my season ticket partners. Sharing a plan had the paradoxical effect of keeping us from seeing as many games together, and a lot of our experiences were shared by e-mail or phone rather than at the park. To my surprise, we all...

By Washington Post staff | June 30, 2008; 09:27 AM ET | Comments (8)

Difficulties for the Impaired

A few weeks ago, I watched as a hearing impaired family struggled to communicate their food order to a concessionaire not prepared to deal with the challenge of taking an order from a family that could not simply say what they wanted to eat. The couple and their two children...

By Washington Post staff | June 24, 2008; 06:28 PM ET | Comments (0)

A Rant About Water Security

This water bottle fascism is getting ridiculous. My friend Amy was stopped at the gate by security on Saturday. Her crime: One or two "teeth" had come disengaged from the seal on her just-purchased water bottle and it was deemed "open." Nationals Park policy states, "Metal, plastic or glass containers...

By Washington Post staff | June 24, 2008; 02:33 PM ET | Comments (19)

A Fun Night Despite a Canceled Game

I was at the ballpark with my friends last night, and we waited there the entire two plus hours before the game was canceled. Believe it or not, we had a pretty good time. Even on a second try, the stadium staff didn't fix all the grammatical mistakes in their...

By Amy L. Kovac | June 5, 2008; 08:19 PM ET | Comments (8)

Rain, Rain, Go Away

I traveled a lot in May, which sadly coincided with each Nats home stand. So I was fired up to get back to the park last night. What made the night even more exciting was going with a friend who had never been. Pulling into Lot H, located on Half...

By Amy L. Kovac | June 4, 2008; 01:28 PM ET | Comments (9)

An Out-of-Line Usher Almost Ruins a Perfect Night

You know, things can fall apart so quickly. My last few trips out to the park had gone so smoothly that I thought I should retire. Who needs to read a veritable love note to the Nats? That's what Stan Kasten's press conferences are for: the bus ride is a...

By Amy L. Kovac | May 26, 2008; 01:46 PM ET | Comments (0)

Nats Ambassadors: Tough Job, Good Job

I feel sorry for the "Nationals Ambassadors" who greet the Nats Express from RFK every game. They have to walk such a fine line. It's a line that every Nationals Park representative probably confronts at every game. When the Nats Express pulls up at M and 3rd streets SE, a...

By Jon DeNunzio | May 22, 2008; 02:30 PM ET | Comments (0)

Update: Staff Courtesy Improves

I can't help noticing the complete and utter turnaround in the professionalism of the Nationals staff in most every aspect of contact with the public. A good friend and I went to the Phillies game Tuesday night, and it was his first time actually using his season tickets (20-game plan)....

By Amy L. Kovac | May 22, 2008; 08:34 AM ET | Comments (7)

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