Archive: August 10, 2008 - August 16, 2008

TXT Is Not the NME

Tammy Erickson's Across the Ages blog should be required reading for Baby Boomers, Gen-Yers, Gen-Xers, actually anyone who lives or works with people from another generation. In other words, just about everyone. What makes Erickson's insights into each generation's work...

By Scott Berinato | August 15, 2008; 2:14 PM ET | Comments (1)

How to Deal With Your C Players

Your C players not only deliver barely acceptable results; they also hurt your company. For example, they encourage a mediocre mentality in others and repel valuable talent. You must improve -- or remove -- them. Start by delivering candid feedback...

By washingtonpost.com Editors | August 15, 2008; 8:00 AM ET | Comments (0)

Take the Stress Out of Stressful Conversations

Stressful conversations in the workplace are so loaded with anger, confusion, fear, and embarrassment that most people avoid or mishandle them. But dodging conflicts, appeasing difficult people, and ignoring antagonisms is costly for you and your company. To master the...

By washingtonpost.com Editors | August 14, 2008; 9:00 AM ET | Comments (0)

Can You Be 80% Ethical?

I admit that at my previous job, I once took a computer mouse. And one of those packages of white paper for my printer. So when HarvardBusiness.org blogger BV Krishnamurthy posted his entry with the title "Can You Be 80%...

By Scott Berinato | August 13, 2008; 5:21 PM ET | Comments (0)

Foster Decisiveness in Your Firm

During meetings, many managers intimidated by power dynamics withhold their judgment on a proposal until they discern the boss's opinion. If she shows interest, they express support for the proposal, despite their questions and concerns. Then they never follow through...

By washingtonpost.com Editors | August 13, 2008; 8:00 AM ET | Comments (0)

Throw Your Competitors a Curveball

How to get keep competitors off your scent? Throw them a curveball -- a clever move that gets them looking the other way while you capture customers' wallets. Letting rivals misinterpret the sources of your success is one curveball strategy....

By washingtonpost.com Editors | August 12, 2008; 9:00 AM ET | Comments (0)

The Beijing Brand

You may have heard that the Olympics have started. I'm unmoved. Then again, maybe, as Paul Farhi points out in his excellent blog post, sponsors don't care that I don't care, since I'm not, as Farhi puts it, "a chick."...

By Scott Berinato | August 11, 2008; 3:06 PM ET | Comments (0)

A Better Way to Deliver Bad News

You've heard complaints that a direct report isn't delegating enough to his own subordinates. How to deliver corrective feedback without triggering defensiveness? Use an open-minded, fair approach. For example, don't suggest that the employee is too controlling. There may be...

By washingtonpost.com Editors | August 11, 2008; 8:00 AM ET | Comments (0)

 
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