How to Deal With Your C Players

Your C players not only deliver barely acceptable results; they also hurt your company. For example, they encourage a mediocre mentality in others and repel valuable talent. You must improve -- or remove -- them. Start by delivering candid feedback regularly. Tell C players about their strengths and weaknesses, and explain how they must improve. Articulate specific goals and timelines for boosting performance. If they can't improve, terminate the employment relationship. But offer outplacement services, job leads, a job-search office, and secretarial support. You'll help C players exit with dignity -- and you'll lessen the financial hardship, anger, and legal risks that firing can rise.

Today's Management Tip of the Day was adapted from the HBR article, "A New Game Plan for C Players," by Beth Axelrod, Helen Handfield-Jones and Ed Michaels.

By washingtonpost.com Editors  |  August 15, 2008; 8:00 AM ET  | Category:  Management Tip of the Day
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