Combat Managers' Resistance to Change

Technology breakthroughs. Regulatory upheavals. Geopolitical shocks. How can you help your company sustain performance in the face of such turmoil? Hone managers' ability to reinvent business models and strategies as circumstances change.

The first step? Conquer denial of disruptive change by fostering sharp awareness of what's changing and consideration of how these changes might affect your firm. For example, encourage managers to witness change close-up by visiting cutting-edge labs and talking with fervent activists. Have lunch with freethinking employees. And talk with consumers who aren't buying from your company. Acknowledge that your company's strategy will inevitably get replicated by rivals, supplanted by better strategies, or eviscerated when power shifts to new players.

By washingtonpost.com Editors  |  October 20, 2008; 9:15 AM ET  | Category:  Management Tip of the Day
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Change takes time and work. People and organizations are stasis seeking organisms. Even a desperately needed, clearly better procedure is only gradually adopted. Consider, for example, how hard it was for Lindbergh to teach over-water flying to WWII pilots. His words are here:
http://mayogenuine.com/blog/an-intimate-conversation-with-an-adventurous-sage/
or
http://tinyurl.com/5l3b2b

Posted by: Tony Mayo | October 20, 2008 9:33 PM

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