Expect the Best from Employees -- and You Get It
When you expect the best from your employees, you get the best. And when you expect the worst . . . well, you get that, too. To unleash the power of positive expectations, start by expecting the most from yourself. Superior managers have confidence in their ability to select, develop, and motivate employees. Their confidence in turn influences their beliefs about their people--and their expectations and treatment of them.
Also, set realistic expectations. Subordinates won't work to deliver their best on-the-job performance unless they view your expectations as achievable. In one manufacturing firm, production actually declined when quotas were set at unrealistic levels.
October 23, 2008; 8:00 AM ET
Management Tip of the Day
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