Help Your Company Bounce Back from Disaster
Just one day after a hurricane devastated southeast Florida, UPS was delivering packages to customers in the area--even those living in cars because their homes were destroyed. UPS had resilience: the ability to bend and bounce back from hardship.
How to help your company strengthen its resilience? Encourage yourself and others to call on your company's enduring values. Those values help everyone find meaning in hardship--and build bridges between current difficulties and a better future. The bridges make bearable even the most painful present. And shared values help employees interpret reality in the same way, so they don't make conflicting decisions that threaten your organization's survival.
October 22, 2008; 8:00 AM ET
Management Tip of the Day
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