New Survey Ranks Moving Companies
If you're going to hire a big, full-service moving company, Mayflower Transit looks like your best bet. J.D. Power and Associates, a marketing information company, just released results of its consumer satisfaction survey, and Mayflower pulled in the top score across the board, including overall satisfaction, packing, transportation, loading/unloading, the cost estimate, and insurance options.
Allied Van Lines ranked second among the seven movers in J.D. Powers' report, with scores of "better than most" across the board. Two Men and a Truck, rated average in overall satisfaction. Atlas Van Lines, Bekins Van Lines, North American Van Lines and United Van Lines all scored below average on overall consumer satisfaction.
Keep in mind that the big-name moving companies rely on local affiliates, and it's wise to get references to recent customers from those affiliates before you hire one. You can also find good consumer-savvy advice at the Movingscam Web site.
August 13, 2009; 9:15 AM ET
Categories: Buying , Selling
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