Software glitch leads to bad tax bills
A third-party software glitch at D.C.'s Office of Tax and Revenue caused the city to send out erroneous income tax bills to residents Wednesday.
Natalie Wilson, a District tax office spokeswoman, said officials are working to identify who was affected by the error, which resulted in some residents not being properly credited for their personal income tax withholdings for 2009.
Taxpayers who received a bill in error are asked to call the office’s Customer Service Center at (202) 727-4TAX (4829).
But dispatchers at the call center said late Friday that computers had been down for much of the day. "We're praying it'll be back up by Monday," one dispatcher told The Post.
-- Derek Kravitz
This post has been updated.
D.C. residents question
property income tax bills
The D.C. tax office is fielding phone calls Friday from residents who say they received
annual property income tax bills higher than usual -- much higher in some cases.
Natalie Wilson, a spokeswoman for the District's Office of Tax and Revenue, said she had heard from people who said they had received letters this week indicating they had past-due taxes, despite having paid those bills, or bills charging them far more than normal. One man told the Post he received a tax bill for more than $7,000 after paying an $8,000 tax bill in mid-February. (The $7,000 tab included hundred of dollars in late penalties and interest.)
"We're researching and we'll know more soon," Wilson said.
At least one tax preparer in Maryland said he had received several phone calls Friday from clients.
-- Derek Kravitz
Washington Post editors
| June 11, 2010; 5:00 PM ET
Categories: DC | Tags: d.c., d.c. tax office, property tax, tax
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