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Posted at 11:07 AM ET, 07/27/2010

Pepco: Power back to most by Thursday

By Washington Post editors

Pepco officials said Tuesday morning that they expect power to be restored to most residents in their coverage area by Thursday.

An estimated 301,000 customers lost power Sunday when a sudden storm hit the area, knocking down trees, electrical wires and crippling some neighborhoods. Three people were killed during the storm.

Pepco said 131,000 people remain without power as of 10:30 a.m.; 107,000 of those customers are in Montgomery County.

The utility company said customers can call 877-Pepco-62 after 3 p.m. to get a better assessment on when they can expect power to be restored.

Pepco is being assisted in repairs by utility crews from Delaware, Ohio and Pennsylvania.

-- Rick Rojas

By Washington Post editors  | July 27, 2010; 11:07 AM ET
Categories:  Maryland  
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Comments

People living in third world countries receive better electricity service than what Pepco provides. Unacceptable!

Posted by: ardestani | July 27, 2010 11:52 AM | Report abuse

You may want to call PEPCO CEO Joseph M. Rigby at his home (410) 996 8620 or drop him a thank you note @ 119 Blake Road, Elkton, Md. 21921. Perhaps he can store a package of your frozen food for you?

Read more at the Washington Examiner: http://www.washingtonexaminer.com/local/Pepco_s-power-outages-infuriate-Washingtonians-1003745-99281784.html#ixzz0utpv5ZTj

Posted by: ardestani | July 27, 2010 12:09 PM | Report abuse

MY POWER WENT OUT @3:55PM ON SUNDAY, AND IT CAME BACK ON @2:55 AM TUESDAY MORNING.THE STORM ONLY LASTED FOR ABOUT 15 MINUTES,IT COULD'VE BEEN WORSE....GIVE THANKS....!!!!

Posted by: brianculture | July 27, 2010 12:10 PM | Report abuse

Increased storm intensities, higher high temps and lower low temps are the primary prediction of global warming. Who you going to believe Scientists or the Oil/gas/coal companies?

We must reduce atmospheric C02 levels to 350 ppm.

Posted by: thebobbob | July 27, 2010 12:28 PM | Report abuse

"People living in third world countries receive better electricity service than what Pepco provides. Unacceptable!

Posted by: ardestani | July 27, 2010 11:52 AM"

"Unacceptable?" I mean really. Who says that about something over which they have no control and means it?

So...tell us...no, scratch that...rather, enlighten us...exactly what is it you're doing in order to "not" accept the undeniable fact that a bunch of people lost power?

You're an idiot in so many ways.

Posted by: EpsteinsMothersDoctor | July 27, 2010 1:42 PM | Report abuse

While I understand that Pepco is not responsible for Sunday's storm, I do think they could train their staff to be more helpful. I have called several times, only to be told "I don't know" or "I don't have any information" when I've asked about when my neighborhood will be serviced (it's not even on Pepco's list yet! Nobody has even been there!). They also could be more sympathetic, rather than telling customers "too bad" they have no power and will have to throw away the contents of their refrigerator. People are far more amenable to inconvenience when they are kept in the loop. Nobody wants to be told "I don't know" or "Sorry, haven't got around to your neighborhood yet!"

Posted by: repugsforvoldemort | July 27, 2010 2:43 PM | Report abuse

My question is: why does PEPCO Holdings' stock value go up after such an incident?

Rigby, Joseph
Basic Compensation, USD: $796,669
All Other, USD: $894,128
Fiscal Year Total, USD: $ 3,116,830

Brief Biography
Mr. Joseph M. Rigby is Chairman of the Board, President, Chief Executive Officer of Pepco Holdings Inc. He has been President and Chief Executive Officer of the Company since March 1, 2009. From March 2008 to March 2009, Mr. Rigby served as President and Chief Operating Officer of the Company and from September 2007 to March 2008, he served as Executive Vice President and Chief Operating Officer of the Company. He was Senior Vice President of the Company from August 2002 and Chief Financial Officer from May 2004 to September 2007. From September 2007 to March 2009, Mr. Rigby was President and Chief Executive Officer of the Company’s utility subsidiaries. He has been Chairman of the Company’s utility subsidiaries since March 1, 2009. Mr. Rigby has been a director and Chairman of the Company since May 15, 2009.

Posted by: michaelpevzner | July 27, 2010 3:14 PM | Report abuse

So why does Pepco Holdings' stock value go up after something like this?

Rigby, Joseph
Basic Compensation, USD: $796,669
All Other, USD: $894,128
Fiscal Year Total, USD: $ 3,116,830

Brief Biography
Mr. Joseph M. Rigby is Chairman of the Board, President, Chief Executive Officer of Pepco Holdings Inc. He has been President and Chief Executive Officer of the Company since March 1, 2009. From March 2008 to March 2009, Mr. Rigby served as President and Chief Operating Officer of the Company and from September 2007 to March 2008, he served as Executive Vice President and Chief Operating Officer of the Company. He was Senior Vice President of the Company from August 2002 and Chief Financial Officer from May 2004 to September 2007. From September 2007 to March 2009, Mr. Rigby was President and Chief Executive Officer of the Company’s utility subsidiaries. He has been Chairman of the Company’s utility subsidiaries since March 1, 2009. Mr. Rigby has been a director and Chairman of the Company since May 15, 2009.

Posted by: michaelpevzner | July 27, 2010 3:17 PM | Report abuse

So why does Pepco Holdings' stock value go up after something like this?

Rigby, Joseph
Basic Compensation, USD: $796,669
All Other, USD: $894,128
Fiscal Year Total, USD: $ 3,116,830

Brief Biography
Mr. Joseph M. Rigby is Chairman of the Board, President, Chief Executive Officer of Pepco Holdings Inc. He has been President and Chief Executive Officer of the Company since March 1, 2009. From March 2008 to March 2009, Mr. Rigby served as President and Chief Operating Officer of the Company and from September 2007 to March 2008, he served as Executive Vice President and Chief Operating Officer of the Company. He was Senior Vice President of the Company from August 2002 and Chief Financial Officer from May 2004 to September 2007. From September 2007 to March 2009, Mr. Rigby was President and Chief Executive Officer of the Company’s utility subsidiaries. He has been Chairman of the Company’s utility subsidiaries since March 1, 2009. Mr. Rigby has been a director and Chairman of the Company since May 15, 2009.

Posted by: michaelpevzner | July 27, 2010 3:17 PM | Report abuse

So why does Pepco Holdings' stock value go up after something like this?

Rigby, Joseph
Basic Compensation, USD: $796,669
All Other, USD: $894,128
Fiscal Year Total, USD: $ 3,116,830

Brief Biography
Mr. Joseph M. Rigby is Chairman of the Board, President, Chief Executive Officer of Pepco Holdings Inc. He has been President and Chief Executive Officer of the Company since March 1, 2009. From March 2008 to March 2009, Mr. Rigby served as President and Chief Operating Officer of the Company and from September 2007 to March 2008, he served as Executive Vice President and Chief Operating Officer of the Company. He was Senior Vice President of the Company from August 2002 and Chief Financial Officer from May 2004 to September 2007. From September 2007 to March 2009, Mr. Rigby was President and Chief Executive Officer of the Company’s utility subsidiaries. He has been Chairman of the Company’s utility subsidiaries since March 1, 2009. Mr. Rigby has been a director and Chairman of the Company since May 15, 2009.

Posted by: michaelpevzner | July 27, 2010 3:18 PM | Report abuse

Here's a letter I just sent the governor:
Over 6 decades, we've lived in the Midwest, Mid-Atlantic, New England, the South, California, and a 3rd-world country. For the last 6 months, we've lived in Rockville, where we've had more power outages than in all the other places combined in 60 years! Those places have trees. They have hurricanes, tornadoes, wind, rain, snow, sleet, ice, hail, and earthquakes. But they NEVER take several days to a week to restore power. NEVER!! Pepco is the BP of Maryland. They need government authority to allow them to do business in MD, and that should be denied unless and until they serve their customers. I'm tired of freezing in winter and boiling in summer. I didn't think moving to MD was moving to another 3rd world country!

Posted by: helwolk | July 27, 2010 3:30 PM | Report abuse

A simple drive through the neighborhoods served by Pepco reveals how little tree trimming they actually do. Consequently, whenever we have a storm of more than minimal intensity we face multiple and prolonged power outages.

It would be nice if the Washington Post did some real reporting and compare Pepco's service with other utilities. I'm betting they'll come off pretty badly in every area except executive compensation.

It would also be pretty revealing to know when their executives have their power reserved- and even more revealing to know how many have generators.

How about it Post? Why not try some real reporting on this instead of serving as a mouthpiece for a self serving and incredibly vague Pepco spokesman?

As for me- I'm buying a generator. It's now clear that it's not a luxury but a necessity for anyone served by Pepco. I'm just thankful I'm lucky enough to afford one.

Posted by: nolongersubscrtibe | July 27, 2010 4:11 PM | Report abuse

Having lived in the DC area for my entire life (62 years) it is a well-known fact that power outages rarely occur in certain parts of the city and certain subdivisions in Montgomery County. I do not see why the Public Service Commission, the County Council or the County Executive cannot obtain from PEPCO statistics for those areas which experience the most and the fewest outages, and to then study the reasons. Then, retrofit the system to match the structure in those areas which rarely experience outages.

Posted by: bshulman | July 27, 2010 4:36 PM | Report abuse

Pepco runs the Montgomery County power grid with all the sophistication, reliability, and customer focus of a 3rd world country. I can't tell you how many times I come home and the microwave clock is blinking because the power went out, let alone any wind blowing will bring down the whole neighborhood. I have never once gotten through to their customer service dept in anything less than 30 minutes regardless of the time I call. It is time for some competition. This is what happens when a monopoly is allowed to operate. Poor services, high prices, and terrible reliability. We are hostages of Pepco! I guess we should all invest in generators.

Posted by: reddog4321 | July 27, 2010 6:29 PM | Report abuse

Pepco is putting Montgomery County businesses in distress! Looks like many shops will be paying rent but producing no revenue again tomorrow. Thanks PEPCO!!!

Posted by: reddog4321 | July 27, 2010 6:32 PM | Report abuse

The comments to this entry are closed.

 
 
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