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Posted at 4:58 AM ET, 07/28/2010

Wed. post-storm roundup: Outages down

By Mike McPhate

This post was updated at 9 a.m.

* Reader map: Plot the storm damage | Ask for a fix *
* Forum: Share your storm stories *
* User gallery: Share your storm photos | Post gallery *
* Tips on determining if food is safe during outage *
* Weather Gang: Why storms packed nasty punch *
* Human toll: Storm claims fourth victim *
* Public relations: PR man works Twitter | Pepco Q&A recap*

The number of power outages across the Washington region declined sharply overnight. Pepco's tally dropped from about 75,000 Tuesday night to about 31,300 Wednesday, with roughly 24,300 in Montgomery County, 4,800 in Prince George’s County and 2,100 in the District. Dominion Power and BG&E are now both back within normal range.

Pepco says customers without power can get estimates on repair times at 877-737-2662.

Here’s a roundup of the latest information on closures, outages, cooling centers, emergency contacts and more.

OUTAGES
-- The outage numbers as of 2 p.m. Wednesday: Pepco: 31,300+, Dominion Power in Northern Virginia: 930+, BG&E: 160+

-- Several Post readers complained Tuesday of problems with Comcast service. A spokeswoman said the company experienced "technical issues" Tuesday morning that knocked out some generators serving Montgomery County customers, but the problem was repaired by about 9:15 a.m. Customers should be getting normal service as power returns to homes, Alisha Martin said. If Comcast customers are continuing to have problems, they can call: 800-266-2278.

A Verizon spokesman said late Tuesday that about 14,000 customers were experiencing power-related service outages, down from about 30,000 Tuesday morning.

An RCN spokeswoman said the disruption to electricity had affected its network. The company is "proactively identifying and responding to service needs, including repairing damaged cables," said Michele Murphy.

A Cox spokesman said its customers had experienced no widespread outages since Monday afternoon.

-- All WSSC water restrictions have been lifted.

-- See government buildings, schools and libraries without power under the 'closures' category below.

TRAFFIC & TRANSIT
-- Less than 40 traffic signals remained dark in Montgomery County late Tuesday, officials said. Police officers are directing traffic at major intersections and temporary stop signs have been located at others. District transportation officials said late Tuesday that eight intersections are still dark, with five running on generators and three with portable stop signs. Motorists are advised to treat dark intersections as four-way stops.

Forty-five Montgomery County roads remain blocked by fallen trees or downed wires.

Get the latest traffic conditions at Dr. Gridlock. View the Post's live traffic map.

-- Ride On is operating on a normal schedule. Expect some delays due to signal outages and detours. Check www.rideonbus.com for more information.

WEATHER
-- Sadly, the steaminess makes a return Wednesday. The Capital Weather Gang says humidity and heat will build once again with highs in the low-to-mid 90s. Get the full forecast at the Weather Gang blog.

map
Map: Plotting the damage. Add a placemark.

PHONE NUMBERS

-- To report power outages, call Pepco at 877-737-2662, Allegheny Power at 800-255-3443, Baltimore Gas & Electric at 877-778-2222, or Dominion at 866-366-4357.

To report “hot” wires or sparking wires, especially those across roadways, call 9-1-1.

To report downed trees in the public right-of-way, call 3-1-1, or, if calling from outside Montgomery County, 240-777-0311.

COOLING CENTERS
-- Cooling centers have been established throughout D.C., Montgomery County and Prince George's County. They include:

Montgomery County
The cooling center at Richard Montgomery High School closed Wednesday morning.

The District
The District kept two cooling centers open late Tuesday. It wasn't clear whether they would remain open Wednesday.

Chevy Chase Community Center
5601 Connecticut Ave NW
Washington, DC 20015
202-282-2204

Turkey Thicket Recreation Center
1100 Michigan Ave., NE
Washington, DC 20017
(202) 576-9238

Prince George’s County
The New Carrollton Nutrition Center
6016 Princess Garden Parkway
Lanham

Camp Springs Senior Center
6420 Allentown Road
Camp Springs
For more information call 301-265-8450

Rollingcrest Community Center
6120 Sargent Road
Chillum
301-853-2005

Kentland Community Center
2411 Pinebrook Ave.
Landover
301-386-2278

Station 810, Laurel Volunteer Fire Department No. 1, Inc.
7411 Cherry Lane
Laurel

Station 855, Bunker Hill Volunteer Fire & Rescue Association, Inc.
3716 Rhode Island Avenue
Brentwood

Station 818, The Glenn Dale Fire Association, Inc.
11900 Glenn Dale Boulevard
Glenn Dale

Station 820, Marlboro Volunteer Fire Department, Inc.
14815 Pratt Street
Upper Marlboro

Station 829, Silver Hill Volunteer Fire Department & Rescue Squad
3900 Old Silver Hill Road
Silver Hill

Station 832, Allentown Road Volunteer Fire Department, Inc.
8709 Allentown Road
Fort Washington

Bladensburg Community Center
4500 57th Ave.
Bladensburg
301-277-2124

Palmer Park Community Center
7720 Barlowe Road
Landover
301-773-5665

Peppermill Community Center
610 Hill Rd.
Landover
301-350-8410

Oakcrest Community Center
1300 Capitol Heights Blvd.
Capitol Heights
301-736-5355

Hillcrest Heights Community Center
2300 Oxon Run Drive
Hillcrest Heights
301-505-0896

Suitland Community Center
5600 Regency Parkway
Forestville
301-736-3518

Marlow Heights Community Center
2800 St. Clair Dr.
Marlow Heights
301-423-0505

CLOSURES
-- Trash and recycling pickups in Montgomery County will operate on normal schedules.

-- The following libraries were closed late Tuesday: Aspen Hill, Kensington Park, Little Falls, Long Branch, Potomac, and Silver Spring.

-- Montgomery County College, Rockville Campus, will reopen Wednesday. Some power outages remain. Daytime classes and activities are canceled in five buildings: Music, Physical Education, Counseling and Advising, Art and the Performing Arts Center.

-- It wasn't clear whether Montgomery County government departments located at 255 Rockville Pike would be open Wednesday.

-- Coffield Community Center and Potomac Community Center are without power and are closed.

-- These Montgomery County parks facilities will all be open Wednesday: Cabin John Miniature Train, Cabin John Ice Rink, South Germantown Splash Park and Miniature Golf facility, Wheaton Indoor Tennis Center, Pauline Betz Addie Tennis Center at Cabin John Regional Park, the Black Hill Regional Park boat rental facility, Needwood boat rental facility (at Rock Creek Park), Meadowside Nature Center, the Park Permit Office in Silver Spring, Locust Grove Nature Center, Ovid Hazen Wells Carousel at Wheaton Regional Park and Brookside Gardens and the Visitors Center.

-- Wheaton Ice Rink, Wheaton Miniature Train and Brookside Nature Center remain closed.

-- These Summer Fun Center sites will be closed Wednesday: Chevy Chase Elementary, Highland View Elementary, Wheaton High School, Wyngate Elementary and Coffield Community Center.

-- Montgomery County Recreation Department Summer camps, programs and activities will be conducted Wednesday except for those held at closed schools.

Personal Pursuits and Camp Apollo will meet at Rock Terrace High and be transported off-site if the school remains without power. Big Pines, Little Pines and TR Summer Teen will meet at Bauer Drive Community Center. Project Discovery and Creative Afternoons will be canceled if Forest Knolls Elementary remains without power.

All up-county camp sites will return to normal scheduling. Extended and bus hubs will be in place, but there could be delays because of continued traffic signal outages and blocked roads.

All mid-county camp sites will return to normal scheduling. Extended and bus hubs will be in place, but there could be delays because of continued traffic signal outages and blocked roads.

Potomac Extended Camp and bus Route PT07 will be relocated to Bells Mill Elementary School. Center Stage, Third Quarter and Patowmack will be relocated to Bells Mill Elementary. Pyle Extended Camp, Arrowhead and the PY08 Bus route will be relocated to Lawton Community Center.

-- Ten Montgomery County schools facilities remained without power Wednesday morning. All activities at those buildings are canceled.

The closed schools are:
Burning Tree Elementary School
Carderock Springs Elem School
Concord Center
Glenallan Elementary School
Harmony Hills Elem School
Highland View Elem School
Julius West Middle School
Stephen Knolls School
Strathmore Elementary School
Westland Middle School

Did you capture photos of the devastation from Sunday's thunderstorm?

Upload your best images of the storm and the post-storm destruction to our storm user gallery.

By Mike McPhate  | July 28, 2010; 4:58 AM ET
Categories:  DC, Maryland  
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Comments

The Comcast rep you talked to is lying. I live in Silver Spring, near Colesville/Spring. Since the storm on Sunday, I've had neither Internet nor cable, even though my power was never affected. I spoke to two Comcast reps yesterday (one in mid-afternoon, the other in late evening), and each told me that the reason for my Comcast outage was that Pepco was not providing electricity to Comcast installations. The guy I spoke to at around 11 last night said service was down for about 60% of Comcast subscribers in Montgomery County, which was an improvement over where things stood earlier.

The Comcast rep is lying, plain and simple. This outage has nothing to do with a generator; it did not start on Tuesday. And Comcast knows this quite well.

Posted by: jfargo | July 28, 2010 9:54 AM | Report abuse

Do those numbers from Pepco include partial outages? I'm grateful in some ways, but I'd much rather have AC power than being able to turn on my lights. I have a feeling that those numbers look a lot better than they actually are.

Posted by: sarah54 | July 28, 2010 10:09 AM | Report abuse

My power is still out. Apparently 70,000 homes/businesses were restored last night, but there are 36,000 still without power. When i called to get an estimated time of restoration, I was told our address was scheduled to be restored on Friday!!! What! They can do 70,000 overnight, but it will take another 2 days to get to the remaining 36,000. I wonder if they are telling everyone Friday. BTW, we have had no Verizon FIOS phone service since Sunday. Anyone know if this is simply related to the lack of electricity? I seem to remember that we had phones when our power went out during the ice storm.

Posted by: kdaines | July 28, 2010 10:30 AM | Report abuse

Seconding jfargo's comment, I've been without Comcast for about 65 hours now despite maintaining power in Silver Spring near Kensington. Comcast refuses to provide an estimated return to service. Alisha Martin is either willfully misconstruing the truth or getting bad information, it would be nice if there was some followup from the media. Certainly, I'd rather have power than cable, but given that knocking out cable eliminates phone and potentially workplace internet for many, this is still a serious issue that should be addressed.

Posted by: airish316 | July 28, 2010 10:33 AM | Report abuse

Our crews are continuing to work as quickly and safely as possible to restore power to customers. To find out your estimated time of restoration please call, 1-877-PEPCO-62. Also, please report any downed wires and trees to this number as well.

We will continue to provide updates as we receive them on Twitter @PepcoConnect.

Best,
Andre (Pepco Social Media Representative)

Posted by: Pepcoconnect | July 28, 2010 11:18 AM | Report abuse

In the district, my RCN cable, phone and internet have been out since Sunday, even though my home never losing power. I keep getting conflicting information from RCN about what the issue is and when it will be fixed. I've been told that RCN isn't experiencing an outage, but merely a "significant event." I don't care what they call it, I just want my service back. While bundling services saves money, it also makes it more inconvenient when the service goes out. I'm very greatful to have power, but for someone who needs to do some work at home, this is really painful.

Posted by: dchs | July 28, 2010 2:58 PM | Report abuse

In the district, my RCN cable, phone and internet have been out since Sunday, even though my home never losing power. I keep getting conflicting information from RCN about what the issue is and when it will be fixed. I've been told that RCN isn't experiencing an outage, but merely a "significant event." I don't care what they call it, I just want my service back. While bundling services saves money, it also makes it more inconvenient when the service goes out. I'm very greatful to have power, but for someone who needs to do some work at home, this is really painful.

Posted by: dchs | July 28, 2010 2:59 PM | Report abuse

In the district, my RCN cable, phone and internet have been out since Sunday, even though my home never losing power. I keep getting conflicting information from RCN about what the issue is and when it will be fixed. I've been told that RCN isn't experiencing an outage, but merely a "significant event." I don't care what they call it, I just want my service back. While bundling services saves money, it also makes it more inconvenient when the service goes out. I'm very greatful to have power, but for someone who needs to do some work at home, this is really painful.

Posted by: dchs | July 28, 2010 3:00 PM | Report abuse

jfargo is absolutely right! I live in White Oak and while I have Comcast television and phone, I am STILL without internet! And no one can be reached by phone over at Comcast. All they do is play a message saying that there's a service outage in our area and they are working on it. Ridiculous.

Posted by: SunkenShip | July 29, 2010 11:00 AM | Report abuse

The comments to this entry are closed.

 
 
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