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Posted at 2:15 PM ET, 12/10/2009

Montgomery County pledges better bus service

By Washington Post editors

Officials with Montgomery County’s Ride On bus system today's announced a new plan to improve bus service during snow, storms and emergencies.

Officials said that during bad weather there may be less frequent bus service than normal, but the agency's new plan will provide passengers with guidelines that explain how often they can expect buses to run and when the first and last trips will occur.

“Ride On is launching the S Service Plan to enhance customer service and improve the experience of using transit during winter storms, hurricanes and other special circumstances when more residents turn to public transportation to get where they need to go,” said Carolyn Biggins,Ride On's general manager. “We hope to reduce some of the uncertainty about when the next bus will be on its way.”

The S Service Plan applies only to weekdays. On weekends and some holidays, Ride On will follow normal Saturday or Sunday schedules as closely as possible.

Passengers are urged to call the Transit Information Center at
240-777-RIDE (7433) or check the County’s website at Ride On Bus for service updates.

Information about whether the S Service Plan will be in effect should be broadcast on local radio or television stations.

By Washington Post editors  | December 10, 2009; 2:15 PM ET
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