Va. DMV drops toll-free service
The Virginia Department of Motor Vehicles has dropped its toll-free customer service number to save money.
The DMV says the toll-free number – 866-368-5463 -- has been replaced with 804-497-7100, effective Friday.
The change doesn't affect the toll-free number for deaf or hard-of-hearing customers who connect with the teletypewriter device. The toll-free number for DMV's automated phone service also is available.
Motor Vehicles Commissioner Rick Holcomb says dropping the toll-free customer service number will save about $500,000. The state was paying 3 cents per minute for calls to the number.
-- Associated Press
Washington Post editors
| April 30, 2010; 1:46 PM ET
Categories: Traffic and Transportation, Virginia | Tags: Department of Motor Vehicles, Toll-free telephone number, Virginia Department of Motor Vehicles
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