Va. DMV drops toll-free service
The Virginia Department of Motor Vehicles has dropped its toll-free customer service number to save money.
The DMV says the toll-free number – 866-368-5463 -- has been replaced with 804-497-7100, effective Friday.
The change doesn't affect the toll-free number for deaf or hard-of-hearing customers who connect with the teletypewriter device. The toll-free number for DMV's automated phone service also is available.
Motor Vehicles Commissioner Rick Holcomb says dropping the toll-free customer service number will save about $500,000. The state was paying 3 cents per minute for calls to the number.
-- Associated Press
![Reblog this post [with Zemanta]](http://img.zemanta.com/reblog_e.png?x-id=c2648747-c510-40a7-a904-12bc85b54271)
By
Washington Post editors
| April 30, 2010; 1:46 PM ET
Categories:
Traffic and Transportation, Virginia
| Tags:
Department of Motor Vehicles, Toll-free telephone number, Virginia Department of Motor Vehicles
Save & Share:
Previous: 2 bus drivers hurt in Tidal Basin crash
Next: Catalytic converters targeted in Charles
Posted by: MarilynManson | April 30, 2010 3:33 PM | Report abuse
Taxes continue to climb, but services continue to decline.
Perhaps they should also fire a few of the people that answer the phone?
Posted by: b1978367 | April 30, 2010 6:10 PM | Report abuse
The comments to this entry are closed.
Meanwhile McDonnell has opened toll free lines to talk to Jesus and dead confederate soldiers.