Stranded at the Ritz
The Ritz-Carlton at M and 22nd streets, threw its “Snow Team” into action on Wednesday, according to spokeswoman Colleen Evans.
To care for snowbound guests, the Ritz stocked up on 50 extra cases of wine and bottled water, along with 50 extra cases of toilet paper, 100 blankets and several extra snow shovels.
The cooks went to work preparing food on Thursday for guests who aren’t going to venture to nearby restaurants.
The engineering department has broken out the snow plows and ordered extra pallets of salt, and will be on hand to shovel and plow through the streets surrounding the hotel all weekend. US Sedan transportation is ready with SUVs to pick up guests.
The security team continues to send out updates about the snowstorm, including airline closures, supplies to have on hand, road conditions and snow shoveling tips.
Because guests consumed more than 20 gallons during the Christmas snowstorm, the Ritz-Carlton has stockpiled 35 gallons of hot chocolate this time around.
But snow can be good for business. The Ritz estimates it will sell 500 cocktails at its Westend Bistro bar this weekend.
“Over 70 ladies and gentlemen are staying over in the hotel to ensure that we had enough staff... in the midst of a treacherous blizzard,” said Elizabeth Mullins, Ritz-Carlton area vice president.
-- Thomas Heath
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