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Posted at 8:18 PM ET, 05/31/2010

Metro miseries

By editors

When it comes to Metro, the answer always seems to be to raise fares [“Increases in Metro fares will hit all riders,” front page, May 28]. While budgets may be tight, bureaucracy never seems to find better ways to curtail costs or increase efficiencies.

Here are two guaranteed money-savers for the MetroAccess program. First, in the past year, I have averaged two to three round trips per week on MetroAccess, and probably 90 percent of the time, I ride alone, yet MetroAccess’s slogan describes the program as “a ride-sharing service.”

I believe that the schedulers and dispatchers are not on the ball and that before fares are raised, a thorough review of the operation and potential savings should be undertaken.

Second, the MetroAccess rate to Dulles Airport is the same as it is for a five-block ride. Maybe distance should be a factor in determining fares.

Bernard S. Schreft, Bethesda

I commute on the Orange Line from Vienna and ride trains at various times in the afternoon. Every day last week I had the misfortune of catching only Orange Line trains that had no working air-conditioning.

The heat generated in the overcrowded cars at rush hour turns the cars into saunas. Some passengers even step off the trains at stations to get relief and reboard to continue their commute.

Metro’s pledge to maintain service rings hollow when you feel as if you are about to pass out from heat prostration on your way home.

Buddy Heiman, Oak Hill

By editors  | May 31, 2010; 8:18 PM ET
Categories:  D.C., HotTopic, Metro, traffic, transportation  
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To the Orange Line rider, often the next car on a metro train has AC. Try switching cars when you encounter one that lacks AC and it is too hot for you. I will sometimes also wait for the next train if the heat is that bad.

Posted by: UMDTerpsGirl | June 1, 2010 2:03 PM | Report abuse

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