Courageous response to a D.C. fire

Tuesday, Nov. 2, was a day I'd like to forget. At 4:30 in the afternoon, I watched in horror as a three-alarm fire blazed directly beneath my apartment at Windsor House Apartments at 1444 Rhode Island Ave. NW.

I am writing to share my gratitude and respect for D.C. Fire and Emergency Medical Services. Heroism in the moment is always inspiring. The true test of the D.C. firefighters' dedication came after the dangerous part of their job was complete.

As residents huddled for news of the damage, the fire department kept us continually updated and let us know what we could expect. Fire officials briefed us with new information, managed our expectations, provided honest and accurate answers, and remained calm and reassuring throughout a very trying time.

The damage to my apartment was significant and expensive. I'm still living in a hotel out of a smoky-smelling suitcase. Everyone's experience is different, but for at least one night I can say with first-hand knowledge that I feel fortunate to have a fire department whose members are not only courageous but also responsive, hardworking and patient. I remain extremely impressed.