A satisfied Pepco customer
I would like to commend the heroic efforts of Pepco and Montgomery County during the recent snowstorm and its aftermath.
We live in a picturesque neighborhood lined with mature trees. Last Wednesday night, we could hear the ominous creaking of tree limbs sagging under the weight of the heavy, wet snow — and then snapping and crashing, and the bzzt! and flashes of light as wires were yanked from transformers.
Like thousands of others in Montgomery, we lost electrical service and hunkered down in the dark and cold. We knew that Pepco crews were working around the clock, and fortunately power was restored to our neighborhood in about 24 hours.
I would like to believe that our neighborhood helped to generate some of its own good fortune. On Thursday morning, amputated tree limbs littered our streets, blocking many routes. We cleared the streets using hand tools and brawn, so that the snowplows could get through.
After the plows came tree experts in bucket trucks, who deftly removed some dangling limbs resting on power lines. Not much later, the lights flickered on, and the refrigerator started its reassuring hum.
This experience helps me to appreciate our amenities all the more. Thank you, Pepco and Montgomery County.
Posted by: cococo | February 1, 2011 9:26 AM | Report abuse
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