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Skype Outage Continues Today

Mike Musgrove

Internet phone service Skype has been down since yesterday for many users. The company is blaming a software glitch, though it isn't being very specific about the cause.

The service claims some 220 million users, though I don't seem to know any. Have you been experiencing frustration or lost productivity as a result of the problem, please post a comment...

By Mike Musgrove  |  August 17, 2007; 2:12 PM ET  | Category:  Mike Musgrove
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My Skype connection is important to me. I use it as my primary call-in number, in part because of the service's rock-solid reliability until yesterday. Now I can't receive calls and when I launch the app, it logs me in but it keeps telling me I'm disconnected and can't make calls.

It cost me some serious phone charges this morning as I had a two-hour conference call with a client for which I had to use my highier-priced land line.

Gizmo Project is a nice alternative with far fewer subscribers, which may help it to stave off reliability issues such as those facing Skype today.

Posted by: Dan Shafer | August 17, 2007 3:13 PM

I use it frequently for oversea calls. Computer to computer it sounds like mp3 quality, much better than a landline phone. Although sometimes there's an echo.

Having it down has been a nuisance.

Posted by: BobbyW | August 17, 2007 4:17 PM

Skype service has become a crucial tool for communication for those that do business overseas. I also use VoIP and calls to other countries which are relatively cheap. Comparing with a few years ago, the web has introduced new tools that allow us to communicate with overseas clients in a phenomenally inexpensive way.

I know the tremendous growth of the Skype communication volume and it is amazing that they have managed to keep the service without glitches so far. I am frustrated by yesterday and today but knowing that I am using the service with mimimum cost, regardless of my complaints, I have to only pray that they come back operational soon.

Posted by: Iwayama Teppei | August 17, 2007 4:23 PM

the only people who showed up on my skype list whose with cellphone icons on their names. same for today but i could make calls, US only.

Posted by: Miles | August 17, 2007 4:47 PM

Our company does a lot of international calling. As we fully realized today, we have become quite dependent on Skype!

Posted by: Ed P | August 17, 2007 4:49 PM

I use Skype for international business calls. We hold conference calls with the US, Europe and Asia. The voice quality is excellent and the price is low to none at all. I agree with Ed P - we've become dependent on Skype.

Posted by: bj h | August 17, 2007 5:30 PM

It's great. It's a free telephone service over the internet.

Posted by: rj | August 17, 2007 5:36 PM

At the moment there are 5,121,820 Skype users online. It would seem there are a lot of people you don't know. It has become immensely popular all over the world. I use it to call friends and relatives in the U.S. from my home in Melbourne, Australia, thereby saving sizable amounts of money. Computer-to-computer is free, but for about a penny a minute I can make calls to hand-held telephones in the U.S.

Posted by: Ozyank | August 17, 2007 6:19 PM

I am in Los Angeles. It seems still have problem. I got kicked off after a while and take forever to log in again. Now I have to stop the client and use my land line only.

Posted by: lwn | August 17, 2007 6:32 PM

Skype is my only phone, and I have been hit pretty hard by this. If one wanted to speculate as to possible causes, follow the money.

If Skype continues to grow, who is the loser and how much do they lose? We are talking about billions of USD at stake.

Posted by: Sean Vikoren | August 17, 2007 6:37 PM

We live in Peru and use Skype continously to call family overseas. Quality is generally good although we find that on occasion image and sound fall behind each other making communication difficult.

Considering the service is virtually free of charge we have must have saved a lot of money by using Skype. I hope they get their glitches fixed quickly.

I'm surprised you don't know anybody that uses Skype. You must be out of touch or have few friends.

Posted by: Alan Duncan | August 17, 2007 6:45 PM

I use it all the time call our facility in India and conference with our colleagues. Our folks in India call their colleagues here - all at no cost to either of the facilities. An extremely important and effective software !!

Posted by: Gokul | August 17, 2007 7:17 PM

I use Skype 7 days a week. Both at work and at home. And most everyone I do business with uses it.
I must say that I've got no complaints about having to pay for the calls I've made on the land-line the last two days. A small price to pay compared to cost Skype has saved me and my business in the last two years.

Posted by: eco-pharm | August 17, 2007 7:17 PM

Love Skype. It was down and back up within 2 hours, which is better than most power companies can do or phone companies that charge up the ying-yang. I read for two hours. Fun!

Posted by: N Summers | August 17, 2007 9:04 PM

I use Skype everyday to phone my mother in South Africa and since she is an old lady, we talk considerably and to repeat the process on the landline is extremely costly. I fully realize how much I am saving by going computer to computer. Hope the "Glitch" doesn't happen on a regular basis, otherwise might have to try the alternative mentioned above.

Posted by: Daron Duffield, | August 17, 2007 9:12 PM

Skype's outage has been more of a problem than I would have expected. I didn't realize until this week just how much I have come to rely on it for communication with my family, including my elderly mother. She can't get flat rate long distance where she lives, so she calls me using a local Skype in number. My business uses a virtual office, so that was interrupted as well. MSN Messenger is a poor but adequate replacement.

Posted by: Monica | August 17, 2007 10:17 PM

My cell was stolen - now skype is my primary phone. It just came online again, hopefully this time it's stay this way!
I must say although I dependent on skype it didn't bother me that much. For important things - I used the old fashioned way. I wrote lots and lots of e-mails. So no harm done from this end, as long as it works most of the time...

Posted by: sam81452667 | August 17, 2007 10:23 PM

Normally excellent service and allows me to stay in touch with worldwide family at reasonable cost. Been difficult last couple of days. Slowly coming back.

Posted by: Jim | August 17, 2007 11:17 PM

i suggest you try it yourself mr.musgrove. easy download. free computer to computer. it's awesome. learned about it first from friends traveling abroad. wish i had discovered it sooner.

Posted by: karin | August 18, 2007 12:36 AM

But for the little footnote and its caveats, it would seem DOJ had once again permitted US Attorneys to not speak with candor to the Court in CCR v Bush...
the 4th amendment knows no territorial bounds and this is epsecially so given the placement and context of the second, third and fourth amendments in order and together...
the martial power may not enter one's home for "quartering" without permission of the heads of household... quartering includes all forms of sutlery, actual occupation, testing and development of weapons, and logistical and materiel support for the military including the provision of intelligence... the invasive use of the NSA against American nationals abroad is unconstitutionally authorized by the FISA amendment filed as an exhibit A with the Court by DOJ, as the footnote below obviously notes...
now with the eBay Skype failure, which is likely due to efforts by the US entity eBay to conform their Skype systems to NSA accessibility as required under the amendments (the word "immediately" in the amendment imposes a duty on communications access providers)... all Skype users would seem to have real standing now for claims of actual interference with their 4th amendment private communication rights and interests...
moreover the US is committed under UN Charter Article 105 to respect the privacy of communications thereunder including extraterritorially, the statute on its face violates those solemn obligations of the US...
the Skype users are also third party beneficiaries of the standing granted persons under the amendments to FISA, thru their agreements with Skype, and can argue that the amendment is a fifth amendment regulatory taking of their privacy interests and rights and tortiously interferes with their Skype contracts for use...

1 Although the statutory amendments may not be dispositive of a Fourth Amendment
claim, Plaintiffs have abandoned any claim of actual interception.
Defendants' Notice of FISA Amendments
Center for Constitutional Rights v. Bush (07-CV-1115-VRW)


Internet devices threaten NSA's ability to gather intelligence ...- [ 翻譯此頁 ] Not because its members sell state secrets, but because of a company that eBay purchased last year -- Skype. ... Skype and other widely used Internet communications devices, including e-mail, threaten the NSA's ability to gather ...

Skype Revenue from National Security Agency? - O'Reilly Emerging ...
- [ 翻譯此頁 ] Financial analysts believe that a Skype-NSA could explain Skype's business model. ... Why would EBAY want PAYPAL and SKYPE? Come on do the math. It ain't rocket science. EBAY is worldwide and wants secure commincations for their clients ... - 33k - 頁庫存檔 - 類似網頁

Why Skype is Evil™ « ultraparanoid
- [ 翻譯此頁 ] Skype was recently bought by eBay and all the Skype servers 2) are now located in the US, which makes eavesdropping by NSA not only possible, but in fact probable. The NSA already has free access to phone calls and internet traffic ... - 23k - 頁庫存檔 - 類似網頁

Skype Journal: ebay Archives
- 簡 - [ 轉為繁體網頁 ] eBay North America expands Skype buttons in seven more categories, for a total of 24 catgories. ...... and repaired security problems, including a bug that exposed millions of SkypeOut call records to the NSA and other Internet snoops. ... ebay/ - 類似網頁

Skype Journal: Security Archives
- 簡 - [ 轉為繁體網頁 ] Andrew, we will be having discussions with EBAY (Skype) next week. Network security is not a debatable issue. ..... security problems, including a bug that exposed millions of SkypeOut call records to the NSA and other Internet snoops. ... - 378k

Posted by: Robin Hood International Human Rights Legal Defense Foundation | August 18, 2007 1:15 AM

Yep ... wednesday thursday ... no skype ... fortunately works again ... I do prefer iVisit because it allows to finetune the number of bits&bytes being sent ... so on low speed lines you can get better results with iVisit... but they have a stupid policy for sharing: you cannot find any people ... they really expect you to tell your friend via email.

Posted by: SvenAERTS - Brussels | August 18, 2007 11:15 AM

There are millions of us out here who use Skype. (Any coincidence that this outage occured after e-Bay bought it?)
Later yesterday I could call Germany. I could hear my party fine...perfect. They could barely hear me. And I could hear myself as a time delayed echo. Did not try again today.

Posted by: turtletrot1 | August 18, 2007 7:11 PM

With the expensive cost of land line and mobile phone calls in Australia I have been using Skype as my national/international communications for some time now and the money saved has been most welcome.

The odd downtime is a small inconvenience.

Posted by: TC Australia | August 18, 2007 8:21 PM

...Skype is the best inovation of our time in tel. industry.Sorry for coper lines companies,nothing is forever... making big money on those 2 poor coper wires is gone.
technology advencing and NCA must grow to folow new tech.not to try to stop it.

Posted by: victor | August 20, 2007 10:39 AM

I had trouble only after I installed the latest edition of Skype for Mac (2.6). Fortunately, I had the old version ( on my backup disk. I trashed 2.6 and reloaded 2.5 and it worked. The "recovery" timing may be coincidental, of course.

By coincidence (?) my Quicktime on my browser no longer works, but it still works when I boot up on the backup disk.

Posted by: arnieron | August 22, 2007 1:23 PM

Hi to everyone !!! Penny Hardaway's comeback to Maimi Heat, what do you think ?
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In her nine-page $35million moot she alleges Flatley entered her foyer in a size edifice composition and attacked her while his physical manservant was in another room.
The female accuses 44-year-old Flatley of pinning down her ammo and legs as she cried out for ...
In October 2002, Flatley and his accuser Tyna Marie Robertson had a sexy combat in a Las Vegas hotel. Twenty-five life later, she called Nevada from Illinois to assay a rape.
Robertson then filed a $33 million civilized sexy engagement proceedings against Flatley in Illinois.
Robertson's proceedings was unsuccessful. Meanwhile, however, Flatley filed a $100 million countersuit against her, which enclosed Mauro as a corespondent for the wash he did on Robertson's behalf. Extortion, which is commonly called blackmail, was among the charges leveled at both.
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Court documents funfair he plant to throw update releases to media outlets such as Cheater Info and the Cards Tribune. He continued, "Any and all information, including Immigration, Sociable Secureness Issuances and Use, and IRS and different Commonwealth Infliction Levies and information will be exposed.We are film the media international will apply what they find." click here and read more
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Posted by: poolyy | December 19, 2007 4:56 AM

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