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Posted at 1:35 PM ET, 12/ 9/2010

Facebook faces privacy issues in S. Korea, complaints from Fan Page participants

By The Washington Post editors

Privacy is the perpetual thorn in Facebook’s side, and the social media giant is trying to manage a multitude of criticism and public concerns as it reworks its policies.

On Wednesday, Facebook launched a new mobile privacy dashboard, extending the privacy controls it offered on the Web in October to smartphone users. The dashboard lets users see when their applications last accessed their information. It also gives them on-the-go control over that info.

But the company is facing criticism from regulators in South Korea on its overall practices, and Facebook users are complaining on the Web about apparent changes to Fan Page policies.

On Fan Pages, it seems that a new tweak to the privacy policy has made it difficult for page administrators to respond to posted comments from their followers. That may help to guard user information, but it has created a headache for Fan Page administrators.

Frustrated cries of “What the Zuck?” (a reference to Facebook founder Mark Zuckerberg) and rants with the hashtag “#FBPageFail” popped up on Twitter Thursday morning.

"We are aware that there is an issue where some people are unable to comment on posts on Pages," said a spokesman for Facebook. "We're working hard to fix this as quickly as possible."

In one example, a user who set "only friends" as those allowed to comment on the user's Fan Page posts inadvertently blocked administrators from commenting. Some page administrators are asking fans to change their own privacy settings to allow “everyone” to comment on their posts.

The company is also facing a highly publicized challenge from South Korea’s communications commission. As Bloomberg reported this morning, the Korean Communications Commission called Facebook’s privacy policy “inadequate,” and wants details on how it shares information with third parties. The regulatory agency’s main concern seems to be about user consent over shared information.

By The Washington Post editors  | December 9, 2010; 1:35 PM ET
Categories:  Facebook  
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Comments

I think Facebook's attempt at privacy is too little too late. They have chosen to try and solve only one particular issue while ignoring the fact that the whole site, as thought of by the Korean administrators, is insecure. I for one am sick of Facebook and am looking to new sites such as Mycube and Diaspora for a more secure and private social networking experience

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Posted by: shoestrade30 | December 10, 2010 8:15 PM | Report abuse

Its good to see some governments realising how insecure facebook is. Facebook is totally unsafe and no content on it is safe at all. I have quit facebook due to its privacy issues and am now having a look at Diaspora. I will also be looking at MyCube when it releases

Posted by: timjohnson2 | December 10, 2010 11:37 PM | Report abuse

I think a deeper analysis is required of the warning of South Korea to Facebook.

The Korean government is essentially exploiting privacy concerns in the West in order to advance its own goals, this is, protecting its domestics products and services (i.e., Cyworld) and keeping its citizens locked in the Korean Internet in order to mitigate criticism on the government and the big conglomerates running the country.

Posted by: smudge4u2 | December 11, 2010 6:17 PM | Report abuse

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