Verizon iPhone spurs new war of words with AT&T over networks
With the just-announced Verizon Wireless iPhone comes a whole new level of warfare between the nation's two biggest mobile service operators as they race to lure and retain valuable smartphone customers.
AT&T and Verizon are among the nation's biggest spenders on advertising, and the deal has sparked a war of words.
AT&T spokesman Mark Siegel downplayed the competitor's deal, which will put an end to the company's exclusive partnership with Apple for its popular iPhone.
After Verizon's announcement, the Dallas-based phone giant touted how its GSM network technology allows users to place calls and use apps at the same time. Verizon iPhone 3G customers won't have that capability.
"For iPhone users who want the fastest speeds, the ability to talk and use apps at the same time and unsurpassed global coverage, the only choice is AT&T," said Siegel.
AT&T has been dealing with complaints for the last two years that its network hasn't been able to handle the data-intensive traffic iPhone users create. The company has acknowledged that it wasn't prepared for how much Internet data its users would consume and has responded by boosting its network. But its network quality and customers service continue to plague the company, which ranked last in Consumer Reports' survey on wireless service providers.
Verizon, which will begin offering the iPhone 4 on Feb. 10, said its customers have asked for the the smartphone for years. And it pointed to AT&T's reputation for reasons why customers may want to migrate to Verizon Wireless.
"The AT&T network can't handle AT&T calls," said Verizon Wireless spokesman Jeffrey Nelson. "AT&T iPhone customers should come on over. We have built a network that will ensure their calls go through. What a nice change for iPhone lovers."
| January 11, 2011; 12:44 PM ET
Categories: AT&T, Apple, Verizon
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